Virus

shaggz69dope · Jul 5, 2007

I left my computer on over night while i fell asleep watching a movie on it and woke up and watched the rest of the movie and then deleted it from my computer later on i tryed to get online and the computer was real slow and froze up so i shut it off by holding down the start button and turned it back on it did the same thing worked for a moment then froze up i turned it back on again and tryed to go to the add/remove list to see if there was something on there and it had literally like 100 different things and nothing could be removed like the option wasn't even there not even on the things i had on there and my task manager didn't have the option to do anything as well the whole top of it wasn't even there so i am pretty sure i have a virus or something but no clue how to get it off it gets so slow and freezes up about 2 mintues after it is turned on i can barely do anything on it and i didn't have any protection for it should i buy a disc for removing it or is there any hope please let me know i have a dell dimension 4550 its older so no warranty or anything like that probably like 4 to 5 years old

TimW · Jul 5, 2007

Welcome to Majorgeeks!
Try to do as much as possible:
Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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Virus

shaggz69dope Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member