Viruses and POP3 connectivity issues. Logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by hudson29, Mar 7, 2009.

  1. hudson29

    hudson29 Private E-2

    This machine would have serious POP3 connectivity issues.

    I had found some suspicious random letter programs running.

    Have run all the suggested programs in the stickies.

    Thanks for any and all help!
     

    Attached Files:

    hudson29, Mar 7, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You did not attach the other two requested logs from SUPERAntiSpyware and Malwarebytes. Please attach them now.

    I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2_03
    My Way Search Assistant <-- should have been uninstalled in step 1 of the READ ME
    Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/myway

    After clicking Fix, exit HJT.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    chaslang, Mar 10, 2009
    #2
  3. hudson29

    hudson29 Private E-2

    Chaslang,

    Thanks a lot for the reply. Sorry about the missed logs, I was in a mad hurry.

    I've done all the steps in your reply. I can't remove myway as some of the .dlls etc are now missing.

    The requested log file is attached.

    The computer is running a lot better. And the madening POP3 connectivity issue seems to have gone away, this was driving everyone crazy. I still don't know what exactly was causing that. It seems like there was some sort of worm showing up in Outlook (it might still be there).. but don't know if that was just an infected attachment showing up in the email database or what.

    Thanks again.

    Andrew
     

    Attached Files:

    hudson29, Mar 10, 2009
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    But you still did not attach them as I requested.


    Try using the below to see if you can uninstall it:

    Your Uninstaller! 2008


    Your logs are clean.
     
    chaslang, Mar 13, 2009
    #4

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