Vista boots to black screen and moveable mouse cursor

Discussion in 'Software' started by zx2max, Jul 17, 2012.

  1. zx2max

    zx2max Private E-2

    I'm trying to fix a friends computer but can't seem to figure this out and am trying to not reinstall windows if I can help it. It's a Dell Studio laptop running Vista. When attempting to boot, after the scrolling green bar I get a black screen and the mouse cursor. At which point nothing works and Windows never loads. I've downloaded a recovery cd and tried to repair but it didn't work. I've also tried fixmbr at command prompt. I can get a linux livecd to boot just fine so I am assuming it's Windows that's screwed up. Any help or suggestions would be greatly appreciated. Thanks.
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Have you tried Last Known Good Configuration by pressing F8 before windows loads?
     
  3. zx2max

    zx2max Private E-2

    I tried that and still got the black screen. Also, tried a restore to previous point but none existed.
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member


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