So I tried searching the forums first, and it didn't take. If there is a thread, go ahead and point it out. Anyways, I bought a Dell Laptop and it came with Vista. It's been working fine for the most part, I'm getting used to it. I've noticed a new problem that just recently came up (and it's been working fine for a while now, it just started doing this randomly), which is that it gets stuck on the "Logging off..." screen when you either shut down, restart, or [obviously] Log off. I'm not really sure what caused the problem to occur, as it wasn't a problem for the the first 3 weeks that I've been using the laptop. Hell, it was working fine up until last weekend. It pretty much started this Wednesday or so (and I can't recall what I changed, I don't think I did change anything at all). I tried going into the event log, and the basic message I got was that there were some processes that would refuse to close, causing the "shutdown process to be delayed". I'm not sure what to do with that information, however. So has anyone else experienced this, or is familiar with it? What should I do to solve it? It's not a critical issue or anything (I can still go into and come out of Sleep Mode, which I do most of the time rather than shutting off anyways). But I'd like to get to the bottom of (and hopefully solve) this problem. Thanks for the help guys. Let me know if you need more information. Oh, and almost forgot, I'm running Vista Ultimate 32-Bit Edition Wait, nevermind. I remembered what I changed: I changed the only user account on it. I changed the name of it, and also removed the password protection. I'm pretty sure this started happening after that.