Vitro virus and lost internet connection

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dzhejms, Jul 6, 2009.

  1. Dzhejms

    Dzhejms Private E-2

    So recently I got this virus that keeps infecting files. Also I lost my internet connection (that may be caused by me deleting some system files =/), my anti-virus isn't working as needed, and the firewall too. I did the cleaning procedure, but I couldn't update any software, and ComboFix got deleted (by the virus, I think), so I don't have the log =(
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your MGlogs.zip file is incomplete. Probably due to your antivirus program getting in the way. However if you have Vitro or Virut infection, I have the below bad news for you.

    Your Windows Operating system files will have become infected and there is no known reliable fix for this. In addition there are many many other infected files. We could spend a lot of time trying to remove this infection, but odds are that it will not work because the nature of the infection has so many executable system files infected that as soon as we fix one file, other files that are infected will almost immediately or upon the next reboot, just reinfect the files. In addition, your PC would still basically be unreliable/untrustworthy even if we manage to fix the infected files that we can see since there could be many more that we are not seeing.

    The safest thing for you to do is backup your personal data immediately since your PC could possibly become unbootable at any point in time. Do not back up any executable files. This includes programs that you have downloaded since any of them could be infected.

    Once you backup, you need to format partitions and reinstall Windows and all other software especially your protection software. Then install all updates for all software. DO NOT reinstall from any executable file backups you made while this PC was infected or you will just be reinstalling the infection.
     

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