Vundo Help

Discussion in 'Malware Help (A Specialist Will Reply)' started by TideH2O2, Jan 13, 2009.

  1. TideH2O2

    TideH2O2 Private E-2

    Like many others, I can't seem to get rid of Vundo. Please help.
     

    Attached Files:

  2. TideH2O2

    TideH2O2 Private E-2

    Here are the other logs. I ran Super AntiSpyware and Malware twice (once yesterday and once this morning). So, I attached both logs.
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    First, please uninstall your current versions of SAS & MBAM. Once uninstalled, reboot and then download the updated versions below. Once installed you may be prompted to reboot again, if you are please reboot once more. Once you have completed these tasks, immediacy click update and update the definitions for both programs. Once updated, run full scans with both and attach the new logs once complete.

    Also, please download the updated version of ComboFix and MGTools.exe from the READ ME. These have all been updated since you downloaded them so this will help us in the removal of this malware.

    Malwarebytes Anti-Malware 1.33

    SUPERAntiSpyware 4.25.0.1008
     
  4. TideH2O2

    TideH2O2 Private E-2

    New logs attached.
     

    Attached Files:

  5. TideH2O2

    TideH2O2 Private E-2

    Mbam log
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Pre-Instructions:
    1. First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.
    2. Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed.


    Step 2:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    Again, make sure ALL browser windows are closed when you click FIX.

    Step 3:
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will pop up for you to view when you login after reboot. Please attach this log to your next post.
    Step 4:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    NOTE: If it's "grey" then it's already at the default level.​

    Step 5:
    Please download ATF-Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF-Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF-Cleaner menu to close the program.​

    Step 6:
    Finally, run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\Avenger.txt
    • C:\MGlogs.zip
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  7. TideH2O2

    TideH2O2 Private E-2

    I could not get avenger to work. Please let me know how to proceed.

    Thanks for all of your help.
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Let's make sure the Vundo traces are gone, update your SAS & MBAM definitions and run a scan with each and attach the new logs.

    Also, please run another scan with ComboFix and attach that log to your next post along with the logs from SAS & MBAM.
     
  9. TideH2O2

    TideH2O2 Private E-2

    Here are the latest logs. I checked the registry and did not see MS Juan this time - maybe it's finally gone!!???
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Looking better, run C:\MGtools\GetLogs.bat and attach a fresh set of logs.
     
  11. TideH2O2

    TideH2O2 Private E-2

    Logs attached.
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your logs are clean! If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware & Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources (except a little disk space) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to Add/Remove Programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Windows Vista, Windows XP or Windows ME, you need to follow the below:
      • Refer to the cleaning steps in the READ ME for your Windows version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  13. TideH2O2

    TideH2O2 Private E-2

    Thanks for all of your help. I certainly could not have done this without your assistance.
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You're Welcome!

    Surf Safely!:major
     

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