Vundo/Virtumundo

slickplant35 · Nov 19, 2008

I can not get rid of this virus. I have been on the internet for days and still here. I run my spyware program and it says it deletes it. I went on to symantec and got the removal tool and it didn't work it says it's not here. I tried going into the registry and to be quite honest I don't know what the heck I am doing. I need help please!!!!!!

chaslang · Nov 19, 2008

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Vundo/Virtumundo

slickplant35 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member