vvnkpp.exe issue

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

Download LSP - Fix

Now run LSP-Fix.

Check the Box labeled "I know what I'm doing" and then click on the aklsp.dll file (in the “Keep” section) to select it.

Then, Select the >> button to move aklsp.dll into the Remove section.

Now, click the Finish Button. When the Repair Summary box appears, click OK.

Now follow the steps below.

Download but do not run yet: Pocket KillBox just extract it to its own folder for now. We will use it later.

There has been an outbreak of these O4 lines with KavSvc and the associated randomly named exe file (yours is vvnkpp.exe). I think I found some possibly related (and they may also be randomly named) other associated files that respawn this process. Waiting for answers in other threads to questions I posted. For now try the below steps.
If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\System32\picsvr\picsvr.exe
C:\WINDOWS\System32\vvnkpp.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\System32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vvnkpp.exe

After clicking Fix, exit HJT.

Now Run Pocket KillBox

Now, Copy and Paste C:\WINDOWS\System32\vvnkpp.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES. But when your system reboots, have it boot into safe mode.

While in safe mode use Windows Explorer to delete:
C:\WINDOWS\System32\picsvr <-- the whole folder
C:\WINDOWS\System32\vvnkpp.exe <--- I'm just double checking. Let me know if you find it here again.

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST).
Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

Make sure you have the following set properly, let me know if any were set differently:

Right Click Start.
Select Explorer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide extensions for known file types option.
Uncheck the Hide protected operating system files (recommended) option.
Click Apply.
Click OK.

 

1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

2 - Please EXTRACT all the files form RKFILES Tool.Zip Tool to its own folder - C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and also please attach that log.