W2K Iexplorer crashes on ex. hotmail.com

Discussion in 'Malware Help (A Specialist Will Reply)' started by sabrina23, Sep 9, 2005.

  1. sabrina23

    sabrina23 Private E-2

    I have a current and updated w2k. I have hitmanpro installed and bitdefender running. Still iexplorer crashes the computer on diferent websites. I am running out of options but perhaps one of you find something in my hijaakthis log.... Any help would be greatly appreciated!!!!

    Sabrina

    Edit by chaslang: Unrequested inline log removed
     
    Last edited by a moderator: Sep 9, 2005
  2. sabrina23

    sabrina23 Private E-2

    OMG Major Attitude.... sorry for not obeying your rules......
    I hope you won't ban me for this..

    :rolleyes:
    Sabrina
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No just follow the proper procedures now!

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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