W32.Bagz@mm what to remove?

Discussion in 'Malware Help (A Specialist Will Reply)' started by JohnT47, Jul 16, 2007.

  1. JohnT47

    JohnT47 Private E-2

    I first noticed I had a problem when I had a command prompt pop up saying dl.exe at first i thought nothing of it, but then I noticed my internet was perfectly fine, but my browser wouldn't load any pages, it would just say *done*. So I restarted in safe mode and googled it and came up with this W32.Bagz@mm . I think that's my problem so I installed HijackThis and now I need advice on what to delete or if this is even my problem. Thanks in advance!

    Attached is my log.

    I have also gone through the sticky of HijackThis but i'm still nervous on deleting things without another opinion...
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy
    • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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