W32\Jeefo and other problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by MsApril, Mar 29, 2007.

  1. MsApril

    MsApril Private E-2

    Hi, I'm back once again. I got a new computer...well not new obviously...it has so many issues. The scans that I have run have fixed many of the problems but I was wondering if someone could take a look and see where I stand.

    I went here http://www.sophos.com/support/disinfection/jeefoa.html to help remove W32\Jeefo ... it found it 734 times but was only able to fix 728. It showed up on another scan and I think it fixed what was left though.

    Anyway...I have attached all of my scans except the bdscan which exceeded the file size, what should I do about that?

    Thank you SOOOOOO much for all of your help!

    April
     

    Attached Files:

  2. MsApril

    MsApril Private E-2

    I keep getting an upload error when I try to upload CounterSpy.txt and HJT log. I will try again in a little bit.

    I figured out that I had to zip the bdscan...so here it is.

    I will try to upload the two remaining logs again in a little bit.
     

    Attached Files:

  3. MsApril

    MsApril Private E-2

    Finally, I figured that out too.

    Hope that is everything that you need.

    April
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First uninstall Viewpoint Media Player (Remove Only). You missed this in step 0 of the READ ME.

    I see the below service in your HJT log. This is from: http://www.bleepingcomputer.com/startups/CDProxyServ.exe-13346.html

    O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe

    Do you need this? Most people don't want this junk on their PCs!

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    After clicking Fix, exit HJT.

    Now reboot in normal mode


    Now please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    Now I suggest you do step 8 of the READ & RUN ME to toggle System Restore.

    Then you should run new scans with CounterSpy and BitDefender and attach new logs from them.

    Then rerun the Jeefo tool from Sophos to make sure nothing else is found.

    Now attach a new HJT log
     
    Last edited: Mar 29, 2007
  5. MsApril

    MsApril Private E-2

    I followed all of the steps and ran the requested scans. Sophos didn't find Jeefo - Bitdefender didn't find anything and CounterSpy was clean as well. I have attached the scans.

    The computer was acting better but now it is very slow. For instance, when I click on IE to open explorer it takes about 30 seconds to open and 20 - 30 seconds for the page to finally appear. It is slow when I click on anything...a folder, file. Just thought I'd mention it, not sure if it is malware related or not.

    Thanks,
    April
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Slow PCs are not always due to malware. They are frequently due to what you install and run. I will give a few other non-malware things to try below.

    You did not repond to my question about the Sony Rootkit which you still have. You should consider following the procedures to remove this which are documented in the link I gave you.

    Things to try:
    1. Uninstall Google Desktop Search
    2. Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
      • C:\Documents and Settings\All Users\Application Data\Sunbelt Software
      • C:\Program Files\Sunbelt Software
    3. Run this Disable/Remove Windows Messenger to remove Windows Messenger
    4. Use HJT to fix the below lines:
      • O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
      • O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
    Did doing the above help?
     
  7. MsApril

    MsApril Private E-2

    It has helped tremendously. Thank you so much for all of your help!

    April
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    9. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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