W32.Netsky.P@mm!enc

Discussion in 'Malware Help (A Specialist Will Reply)' started by mspl, May 25, 2005.

  1. mspl

    mspl Private E-2

    Hi there,

    Recently i have been facing a problem due to the worm - W32.Netsky.P@mm!enc.

    Evertime I am clicking the 'Send/Recieve' button of MicorsoftOutlook, my mails are getting downloaded and with every mail downloaded I get this error from my Norton Antivirus -

    "Norton Antivirus has detected a virus on your computer.
    Object Name: CC9D.tmp
    Virus Name: W32.Netsky.P@mm!enc
    Action Taken: Unable to repair this file"

    When I am running the Norton Antivirus scan it is not detecting the virus.
    I am using
    win2k professional
    NortonAntivirus 2003 - Its has the latest Virus Definitions.
    MicorsoftOutlook2003.

    I tried downloading tools to remove the worm but non found any files infected.

    Any ideas as how to get rid of the annoying error mesaage and the Virus if any?
    Thanks in advance.
     
    mspl, May 25, 2005
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the steps below (which includes running McAfee Avert Stinger):

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
    chaslang, May 25, 2005
    #2

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