Waking Up A Lexmart C322 Dw Color Printer

Discussion in 'Hardware' started by ItsWendy, Nov 10, 2020.

  1. ItsWendy

    ItsWendy MajorGeek

    The printer goes to sleep after about 10 minutes. I can do a remote reset using my browser, but this process takes about a minute and a half. Is there a simple command I can give through the browser or otherwise to wake this printer up? Otherwise the computer reports the printer is off-line than I have to do a full reboot on the computer as well as reset the printer. It is a PIA.

    Windows 10, 8 gig of RAM.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Um...push the on button?
     
  3. Eldon

    Eldon Major Geek Extraordinaire

    Change the sleep and/or power off settings.
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    It should print even when it is in power saver mode.
    Source: https://www.lexmark.com/en_us/printer/14385/Lexmark-C3224dw

    It is Lexmark not Lexmart. Since I couldn't find a model C322dw, I went for one close C3224dw. There is also a C3226dw.
    What is your specific model?
     
    ItsWendy likes this.
  5. ItsWendy

    ItsWendy MajorGeek

    I'm going to see if querying the printer status before using it is enough. My best guess is it is a timing issue. I think Win10 times out before the printer responds.
     
  6. Eldon

    Eldon Major Geek Extraordinaire

    It's not Windows 10.
    Look at the printer settings.
     
  7. ItsWendy

    ItsWendy MajorGeek

    Sleep isn't an issue, the problem is intermittent. Once windows the has declared the printer is offline, a full reboot of the computer clears the issue, when the computer finishes its reboot it then prints the docs in the que. The whole time I can use the printer control panel via the browser.
     
  8. Eldon

    Eldon Major Geek Extraordinaire

    A printer is offline when it's turned off.
    Look at the settings - my printer is set to turn off after 30 minutes.
     
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Print manufacturers have decided what is in "your best interest". Face it, with everything connected to the internet, you have little control over settings. From what I've read, the newer printers will go to sleep after a period of time. You can't change nor disable it. Sad.

    Eldon
    This refers to newer printers that go to sleep. Something I don't have to deal with because our printers are older. It makes me hope that our printers keep working and I don't have to buy a new printer.

    1. Open Devices and printers
    2. Select your printer and click on Open Queue
    3. Click on Printer and at the bottom you will see a checkmark/tick in front of Use Printer Offline
    4. Remove the checkmark/tick
    5. You will get a popup saying the status will change from offline to online.
    6. Click okay.
    You should be able to print and this might be faster than rebooting the computer. Try it and see time-wise if it is quicker.
     
  10. ItsWendy

    ItsWendy MajorGeek

    Actually, looking at the printer control panel seems to do it, I think trying to use the printer takes a bit longer from a sleep mode. Making the printer respond to my browser seems to partly wake it up. I am an electronics tech (retired), when two signals that should be simultanious arrive at differing times to a gate it can cause erroneous results. This is called a race condition (as in one signal racing ahead of the other). Waking up the control electronics with the browser speeds it up just enough that the computer can talk to it and doesn't error out. Just my opinion, time will tell.
     

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