WD Caviar WD5000AAKB prevents computer booting

Hi there. I tried this on the WD forum but no one could help so I hope you don't mind me asking here!

My computer (HP Vectra VL400 with 6515WU mother board) contains a WD Caviar WD5000AAKB which has been isolated as the reason it won't boot up. Nothing happens at all. When the drive is removed from the system the motherboard will boot up again. I have tried the drive in another computer (Dell Dimension 4100) and get the same result.

I believe the HDD must have a fault on the power side of the drives PCB which is an E222034. Has anyone any ideas to where the problem may lie? All the components look OK.

I have read at http://community.wdc.com/t5/My-Book-for-PC/please-help-i-need-a-logic-board/m-p/12438 that is the pcb needs replacing I need to replace the EEPROM chip to the new PCB but not sure where it is - the thread suggests it is U12 but it looks like there is no chip there.

Here are the pictures of my PCB

PCB Pic 1

PCB Pic 2

Many thanks

 

Hello,

My advice to you is to contact HP, as I assume the computer is new or still in warranty. You will probably need to have the drive replaced by them and if it is a warranty item then it should be free.

If the computer is old but the hard drive is new then I would return it to where you got it from for a refund or exchange.

 

Hi Collins,

The Computer and Hard Drive are well out of warranty now. I was just wondering if there is anything obvious could be to blame as it seems to be on the power connection side of things which is causing the fault.