Web Page Pop-Ups #1

Welcome to Majrogeeks!

You must follow the directions for installing and using ShowNew and GetRunKey (which you did not attach a log for). You did not run it properly and as a result your log is incomplete. Please follow the directions and attach new logs (for both ot them).

You also are running Spybot's Teatimer which we specifically indicate not to do.

Now Disable Spybot's TeaTimer

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

You also did not follow the directions for installing and renaming HijackThis. You ran it from the ZIP file which is probably what you did for ShowNew too. Please follow directions and things will go much faster.

 

You cannot rename it if it is running. Is that what your problem is? HijackThis can easily be renamed otherwise. It does not stop you from changing the name (as long as it is not running).

I'm not sure what you mean. What do you mean by "without going into my system files"? Just create the folder suggested (which is C:\MGtools ) and unzip the contents of both ShowNew.zip and GetRunKey.zip into that folder. Then run Windows Explorer ( by right clicking Start and select Explore ). Then navigate to the C:\MGtools folder and first double click on GetRunKey.bat to run it and create the runkeys.txt log. Then close the notepad window with runkeys.txt in it. Now locate ShowNew.bat in Windows Explorer and double click on it which will create the newfiles.txt log. You can also close this notepad window.

Then just upload the below two files as attachments:

c:\runkeys.txt
c:\newfiles.txt

 

Do you know what AdSponsor is? I see it was recently installed on your PC. It sounds suspicious. If you do not know what it is then add to the list just below of software to uninstall.

Uninstall the below software:
elitemediagroup.net <--- this is malware
J2SE Runtime Environment 5.0 Update 5 <--- this is an old version
Java 2 Runtime Environment, SE v1.4.2_03 <--- this is an old version
Mozilla Firefox (1.5) <--- this is an old version
Symantec Network Drivers Update

Now install the current version of Sun Java from: Sun Java Runtime Environment

Then install the current version of FireFox from: Mozilla Firefox

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Symantec Network Drivers Service
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/pasteSNDSrvc into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Continue by downloading a tools we will need - Pocket KillBox

Extract it to its own folder somewhere that you will be able to locate it later.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\Program Files\PSDream\PSDream.exe
C:\WINDOWS\YMANTE~1\wucrtupd.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: RunBus Class - {4865F155-CE00-4E93-A414-147844D7C81A} - C:\WINDOWS\system32\tcblajqp.dll
O2 - BHO: (no name) - {D5B53D4D-FFAE-A40A-8ECA-F1DA1DCC3E9E} - C:\WINDOWS\system32\yqb.dll (file missing)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\swintpes.exe ELT001
O4 - HKLM\..\Run: [{34-46-6B-BF-ZN}] c:\windows\system32\osdsregm.exe ELT001
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Eyqjvu] C:\Documents and Settings\HP_Owner\Application Data\??mantec\s?ool32.exe
O4 - HKCU\..\Run: [PSDream] "C:\Program Files\PSDream\PSDream.exe"
O4 - HKCU\..\Run: [Chckup] C:\WINDOWS\system32\Netverchk.exe
O4 - HKCU\..\Run: [Srro] "C:\WINDOWS\YMANTE~1\wucrtupd.exe" -vt tzt
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.sxload.com
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemediagroup.net/cabs/eliteview.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mwmus.webex.com/client/v_mywebex-mwm/mywebex/ieatgpc.cab
O16 - DPF: {E4C29FDC-F547-4219-ACFD-571F2A7A564A} (WebCamTest Class) - http://awbeta.net-nucleus.com/CABUPDATES/winwcd.cab
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - mkMSITStore:C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\winfix.chm::/SystemDoctor2006FreeInstall.cab
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\TA_Start.lnk
C:\Documents and Settings\HP_Owner\Application Data\Dxcknwrd.dll
C:\Documents and Settings\HP_Owner\Application Data\Dxcuknwrd.dll
C:\Documents and Settings\HP_Owner\Application Data\??mantec\s?ool32.exe
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\USDR6_0001_D08M0404NetInstaller.exe
C:\WINDOWS\Downloaded Program Files\USDR6_0001_D08M0404NetInstaller.exe
C:\Program Files\Batty2\Uninstall.exe
C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe
C:\Program Files\PSCloner\upd.exe
C:\Program Files\PSDream\Uninstall.exe
C:\Program Files\PSDream\PSDream.exe
C:\WINDOWS\1011_emi03.exe
C:\WINDOWS\1011_justin.exe
C:\WINDOWS\876056.exe
C:\WINDOWS\pxhqlkfy.exe
C:\WINDOWS\Setup90.exe
C:\WINDOWS\srvwxqwrcz.exe
C:\WINDOWS\srvzthvhfi.exe
c:\windows\unstall.exe
C:\WINDOWS\system32\BattyRun2.dll
C:\WINDOWS\system32\CAUnst.exe
C:\WINDOWS\system32\dwdsregt.exe
C:\WINDOWS\system32\Eim03.exe
C:\WINDOWS\system32\justin.exe
C:\WINDOWS\system32\Netverchk.exe
C:\WINDOWS\system32\nsn3331.dll
C:\WINDOWS\system32\nsq1019.dll
c:\windows\system32\osdsregm.exe
C:\WINDOWS\system32\slimyabp.exe
C:\WINDOWS\system32\swintpes.exe
C:\WINDOWS\system32\tcblajqp.dll
C:\WINDOWS\system32\ts_www.exe
C:\WINDOWS\system32\ts_www2.exe
C:\WINDOWS\system32\wapicc.exe
c:\windows\system32\WinNB58.dll
C:\WINDOWS\?ymantec\wucrtupd.exe
c:\windows\ymante~1\wucrtupd.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\Program Files\Batty2"
C:\Program Files\CMFibula
C:\Program Files\em
C:\Program Files\PSCloner
C:\Program Files\PSDream
C:\Documents and Settings\HP_Owner\Application Data\??mantec <--- this will look like Symantec
C:\Windows\Symantec

Also delete the C:\Program Files\AdSponsor folder if you decided earlier that you did not know what it is.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

LOL! Now that's a new one!

Yes we will use a special program to uninstall it and there is one more item I just noticed there.

Download and install this: Your Uninstaller! 2006

Now use Your Uninstalled to uninstall the below:
elitemediagroup.net
media-motor.net

Attach a new log from ShowNew so I can see the results!

Yes but it deleted it anyway. Remember I did say to ignore error messages.

 

You're welcome!

Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
7. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome! I'm happy I could help you out! Surf safely!