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Web pages load EXTREMELY slowly or NOT AT ALL

Discussion in 'Hardware' started by geekinprogress, Mar 23, 2010.

  1. geekinprogress

    geekinprogress Private E-2


    I've browsed the forums, but haven't found the cause yet for my issue, so I'm asking for help.

    Here are the basics:
    Win XP Home Edition, Version 2002, SP3
    Intel Pentium 4, 3.4 GHz, 3.0 GB RAM
    Motorola SB5120 Cable Modem
    Netgear WNR2000 Router
    ZoneAlarm Firewall
    Spybot S & D (no tea-timer)
    CCleaner (with default settings only)

    Mainly IE8, but I also have this issue in Google Chrome

    What I've tried:
    • Unplugging modem & router for a minute, plugging the modem back in, waiting until all the lights are solid, then plugging the router back in, waiting until all the lights are solid, then opening my internet browser. Note: I've tried this with the computer both on and off.
    • Bypassing my router and plugging my ethernet directly into my cable modem.
    • Resetting my IE8 settings to default.
    • Disabling my firewall (ZoneAlarm).
    • Scanning with AVG (full system scan).
    • Scanning with Malwarebytes (full system scan).
    • Scanning with Spybot.
    • Running CCleaner.
    • Verified with devmgmt.msc that all my computer's hardware is functioning properly.
    • Verified with my ISP that I am not losing any packets and that my cable modem is functioning correctly.
    • Verified in Internet Protocol (TCP/IP) Properties that "Obtain an IP address automatically" and "Obtain DNS server address automatically" are checked.
    • Run ipconfig /renew with no issue.
    • Run ping of IP address and Default Gateway with no loss.
    • "Repaired" my Local Area Connection (via right click > Repair)

    According to www.speedtest.net, my download speed is 14.06 Mb/s, and upload speed is 2.27 Mb/s. This seems about on par with normal.

    I know it sucks, but according to the windows task manager, my Network Utilization peaks at about 0.02%. rolleyes

    Note: I am unable to connect to the update server for ANY program, including antivirus, spyware, firewall, etc.

    Please help! I'm running out of ideas, aside from buying new cables.

  2. cat5e

    cat5e MajorGeek

  3. geekinprogress

    geekinprogress Private E-2

    Turns out it was a simple fix. AVG was corrupted somehow. A quick uninstall & reinstall got things back to normal.


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