Weird popups. Please help!

Why are you running your PC without an antivirus and without a true firewall??


Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.1_07

Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of mnmcic.dll once and then click the kill button. After you have killed all of the mnmcic.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of mnmcic.dll and kill it. (If you do not find the dll, just continue on.)

Next double click on iexplore.exe and again click once on each instance of mnmcic.dll and kill it. (If you do not find the dll, just continue on.)

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {e8c36694-43e2-479f-aead-064331a62da6} - C:\WINDOWS\system32\mnmcic.dll
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O20 - AppInit_DLLs:
O20 - Winlogon Notify: mnmcic - C:\WINDOWS\SYSTEM32\mnmcic.dll

NOTE: HJT will popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\lsasss.exe
C:\WINDOWS\SYSTEM32\mnmcic.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

See the below link:

http://www.majorgeeks.com/faqshow.php?id=8

Use it to try and correct the problem. Did you get Killbox to work?

Have you been deleting things on your own????

You did not answer my question on why you are running without protection! This is why you are picking up new infections!!!

 

Another question:

Did you do any surfing and download and install anything else on your PC??

 

Even connecting a PC to the internet for as little as 5 minutes can sometimes be enough to acquire some reall nasty infections. In 2 months without protection, most people windup like your system and that is massive infections. Some of which are really nasty and very difficult to remove. In addition some are the kind whose sole purpose is to find more things to infect you with and that is exactly what has been happening. Each time you have posted, you have become more infected than the previous time.

Possibly due to your infections. Once an infection gets this bad, it is sometime difficult to even install various protection tools because the infection can block the install or it may make the programs ineffective at protection you.

Let's see if we can get some help from the following. Download install and update Prevx1 then run a full scan and fix what it finds. See if you can save a log and attach it. Then also attach a new HJT log.

 

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Client IP-IPX
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
  • TCP and UDP Supp0rt
  • ieupdater22
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste Client IP-IPX into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
  • TCP and UDP Supp0rt <<- be carful that is the number Zero not a capital letter O in Supp0rt
  • Microsoft IEUpdater22
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Continue by downloading another tool we will need

- Process Explorer


Extract it to its own folder somewhere that you will be able to locate it later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of A3dxq.dll once and then click the kill button. After you have killed all of the A3dxq.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
partnershipreg.dll

Next double click on explorer.exe and again click once on each instance of A3dxq.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
partnershipreg.dll

Next double click on iexplore.exe and again click once on each instance of A3dxq.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
partnershipreg.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: (no name) - {16296C3B-02DC-A055-EB88-0ADBEA2F5C20} - C:\WINDOWS\system32\qdtmtkk.dll (file missing)
O2 - BHO: VPNS System - {366B2151-E1C7-44a3-86A3-E5686C2A3D2F} - C:\WINDOWS\iedrives.dll (file missing)
O2 - BHO: 0 - {A7EB78EA-ED92-45DC-0CAF-D308BAD6B4BF} - C:\Program Files\MSN\tedaxejy.dll (file missing)
O2 - BHO: Plugin - {C318CD44-E327-4377-A28E-6EC16A921AE8} - C:\Program Files\Web Buying\v1.6.8\webbuying.dll (file missing)
O4 - HKLM\..\Run: [VaCtrls] v7
O4 - HKLM\..\Run: [qwertybot.exe] C:\WINDOWS\system32\qwertybot.exe
O4 - HKLM\..\Run: [Anti-Virus Update Scheduler] C:\DOCUME~1\Home\LOCALS~1\Temp\56.tmp
O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\system32\rpcc.exe
O4 - HKLM\..\Run: [winctl] winctl.exe /install
O4 - HKCU\..\Run: [adirka] C:\WINDOWS\system32\adirka.exe
O4 - Startup: Z_Start.lnk = C:\Documents and Settings\Home\Desktop\zisky001.exe
O16 - DPF: {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_07) -
O20 - Winlogon Notify: A3dxq - C:\WINDOWS\system32\a3dxq.dll (file missing)
O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll
O21 - SSODL: DCOM Server 60787 - {2C1CD3D7-86AC-4068-93BC-A02304B60787} - C:\WINDOWS\system32\ohknyc.dll
O21 - SSODL: wVuIpjysuFCxVvPrc - {18627B8E-B2C8-D124-A8F4-767C55C74099} - C:\WINDOWS\system32\cviyc.dll (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Please verify that receive a success message on adding the above to the registry. Tell me later!!

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Documents and Settings\All Users\Documents\Settings\partnership.dll
C:\Documents and Settings\Home\Application Data\Dxccwrd.dll
C:\Documents and Settings\Home\Application Data\Dxcknwrd.dll
C:\Documents and Settings\Home\Application Data\Dxcuknwrd.dll
C:\Documents and Settings\Home\Application Data\Install.dat
C:\Program Files\Common Files\{18627B8D-0A27-1033-0929-040307230001}\Update.exe
C:\Program Files\Common Files\{18627B8D-0A28-1033-0929-040307230001}\Update.exe
C:\WINDOWS\msdrvctrl.exe
C:\WINDOWS\funnies.exe
C:\WINDOWS\system32\a3dxq.dll
C:\WINDOWS\system32\rpcc.exe
C:\WINDOWS\system32\unsvchosts.exe
C:\WINDOWS\system32\update26879172.exe
C:\WINDOWS\system32\v7.exe
C:\WINDOWS\system32\abcdefgh.dll
C:\WINDOWS\system32\grlib.dll
C:\WINDOWS\system32\ohknyc.dll
C:\WINDOWS\system32\pfxzmtforum.dll
C:\WINDOWS\system32\pfxzmtwbmail.dll
C:\WINDOWS\system32\pfxzmtsmt.dll
C:\WINDOWS\system32\pfxzmtsmtspm.dll
C:\WINDOWS\system32\pfxzmticq.dll
C:\WINDOWS\system32\pfxzmtaim.dll
C:\WINDOWS\system32\pfxzmtgtal.dll
C:\WINDOWS\system32\pfxzmtymsg.dll
C:\WINDOWS\system32\sfxzmtsmtspm.dll
C:\WINDOWS\system32\sfxzmtsmt.dll
C:\WINDOWS\system32\sfxzmtwbmail.dll
C:\WINDOWS\system32\sfxzmtforum.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folders and delete if found:
C:\DeluxeCommunications
C:\Program Files\Common Files\{18627B8D-0A27-1033-0929-040307230001}
C:\Program Files\Common Files\{18627B8D-0A28-1033-0929-040307230001}
C:\Program Files\Common Files\{38627B8D-0A27-1033-0929-040307230001}
C:\Program Files\Common Files\{38627B8D-0A28-1033-0929-040307230001}

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Okay the Wincom stuff did not get fixed which is typcial. I will need to work up a special procedure for that. But first another small registry patch needs to be run.


Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now uninstall Prevx1!



Please download and install Registrar Lite Make sure you select a Majorgeeks download link and not the Authors!

Run Registrar Lite navigate to each of the following keys (one at a time) and take ownership of them (I explained how to do that further down).


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINCOM32\0000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINCOM32
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_WINCOM32\0000
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_WINCOM32
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_WINCOM32\0000
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_WINCOM32

To take ownership of the key do the following:

• Copy & Paste the registry key from above into the Address bar of Registrar Lite and hit the enter key. This will bring you to the registry key.
• Click-on Security in the top Menu
• Select Take Ownership
• Repeat these steps for all of the registry keys given above before continue to the next steps below.
• Now leave RegistrarLite running and continue
• Now run the fixME.reg REGISTRY PATCH below in this message.
• Tell me the results. Any error messages?
• Now in RegistrarLite click View and then Refresh
• Now navigate one at a time to each of the above keys we took ownership of to make sure they were deleted.
• If any of the keys still exist, move on down to PART 2 - Setting Permissions for Everyone below!.

Here is the Registry Patch

Now Copy the bold text below to notepad. Save it as fixWC.reg to your desktop. Be sure the &quot;Save as&quot; type is set to &quot;all files&quot; Once you have saved it double click it and allow it to merge with the registry.

PART 2 - Setting Permissions for Everyone
Run the below if some of the registry keys still exist after running the above steps.

Now I want you to use Registar Lite again to navigate to each of the below keys (one at a time) by pasting them into the Address Bar and hitting return. But this time click the Security menu item and select Edit Permissions so we can change permissions to everyone ( I describe this down below the list of registry keys).

After click Edit Permissions , here is what I expect you to see in the Group or user names area of the form:

Everyone
SYSTEM

Select Everyone by clicking on it. Now at the bottom in the Permissions box click the check box for Full Control. The click Apply and then OK to get back to the main Registrar Lite screen. Nowright click on the registry key and select Delete. The click View and Refresh. Check to see if the registry key just deleted truly deleted. If so, move on to the next to work thru the whole list. If it does not delete, I want you to boot into safe mode and repeat these exact same steps to see if we can do it from safe mode.

Then reboot your PC!

Delete the below files if found:
C:\WINDOWS\ua2.dll
C:\WINDOWS\system32\winctl.dll

Now attach new logs from GetRunKey and ShowNew

 

Looks good! How are things working?

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf Safely!