What makes for a legitimate post on MajorGeeks?

Discussion in 'Software' started by rustysavage, Dec 6, 2013.

  1. rustysavage

    rustysavage Sergeant Major

    I've been posting in here for a couple of weeks and just reread the FAQ but I can't get a sense as to what constitutes a legitimate post in the MajorGeeks forum as a whole (excluding the Lounge of course). If I run into a computer-related problem or my addled brain happens upon something technical that I'm ignorant about and would like info on, is it OK (after ruling out the existence of a similar thread) to just post the question here without doing a tedious, time-consuming, low yield web search first? In other words, can this forum be used a first line resource or is this one of those hard-core last resort forums where users are expected to have exhausted all other info sources before posting a query?

    Honestly, I'm a bit reticent to post many of my questions in here, given that the uber-moderator of the forum is a hard-nosed, Harley-riding, sunglass-wearing computer wiz who goes by the monicker "Major Attitude". Maybe if he didn't wear the sunglasses, or preferred Yamaha bikes, or even if he called himself "Minor Attitude" ;) I'd be less stressed out about posting.

    I'm cool with it either way, just need to know.
     
  2. mdonah

    mdonah Major Geek Extraordinaire

    IMHO, it's OK to use the forums as a first line. I sure have on numerous occasions and I'm able to offer a modicum of assistance at times to first time posters. As long as the content of the post isn't inappropriate or derogatory and the responder has enough information to work with in order to formulate a viable solution, I don't foresee any issues.
     
  3. psco2007

    psco2007 Master Sergeant

    Hi, Rusty


    The one trhing I can tell you, is sarcasm and personal attacks against anyone are never appreciated.;)
     
  4. rustysavage

    rustysavage Sergeant Major

    I wasn't being sarcastic. Major Attitude is, in fact, a hard-nosed, sunglass-wearing, Harley-riding computer wiz. His own posts and bio state as much. I didn't mean to suggest that that's a bad thing. It's just who he is. And I AM legitimately intimidated by him, even if I have no logical or factual reason for being so (that's just who I am). I should add that his responses to my questions have been extremely helpful, without a hint of intimidation. And you can rest assured that I will NEVER launch a personal attack on anyone, no matter what they say to me. I spent a few years on a set of extremely inflammatory newsgroups and I quickly grew bored (and ashamed) of flaming my attackers. But that's really getting off the subject of this thread. I just want to know whether it's appropriate to post questions here with the expectation that someone here has already encountered/solved the problem and can thereby save me a ton of time and frustration up front by just cutting to the chase (and of course, quid pro quo when possible).

    OK, let me state my question differently. I've had computer/program problems in the past for which I've done extensive internet research. It was only in retrospect (after I truly solved the problem) that I realized that my "research" yielded far more disinformation than useful data. To my knowledge, there just aren't many quality computer forums like this one on the internet. Even the Microsoft forum dishes out frankly incorrect advice far too often (about their own product, no less). I'd rather just start out right here with my questions, and cut out all the steps where I pull out my hair while "learning" a bunch of lame "facts". Is that cool or am I expected to go the hair-pulling route first?
     
  5. COMPUABLE

    COMPUABLE First Sergeant

    >> I can't get a sense as to what constitutes a legitimate post in the MajorGeeks forum as a whole (excluding the Lounge of course) rustysavage <<

    The number one rule in any forum based site is likely the same as when calling your computer manufacturer's 800 number for a hardware problem. And that is to make sure that you never call the 800 hotline or post in any forum if you are still distracted by the frustratration with whatever that problem entails especially when you are very angry, as well.


    The people in the forum who you are asking for (absolutely free of charge, mind you) assistance did not "cause" your original posters problem. Just like the DELL, HP or Asus hardware tech 800 assistance person did not actually break your computer. Both should be treated with respect. Yelling at the plummer while he's trying to fix your overstuffed toilet tends to delay and inhibit the likelihood of your getting back to a working flush - lol. Getting all corrosive and frustrated and bothered while in here diminishes and can entirely takes away from the ability to initially pay attention and then follow the forum member's steps and instruction and other hints and suggestions. There's nothing worse an original poster can do than to get all snippy.

    Thank G-D or some might say - the invisible deity in the sky - that doesn't happen often in this forum as it does with many unmoderated or hardly moderated tech-related forums on the web. In here it's follow the rules - especially when asked repetitively - or pouncy pouncy and then bouncy, bouncy. Believe me the people in this terrific forum enjoy helping people, especially when the questions are written without anger or spitefulness a feeling that is oriented toward some imaginary and blown-out-of-proportion."supposed" grievance. The second rule would be to always read the 'first responses' after the original post - and to never just glance over a few and then posting again without paying attention to the potential answers to your difficulty. The moderators have their radar all over this one.As for someone who posts something sarcastic towards you remember that if a mumbling drunk curses at you and/or calls you an axx hole it does not necessarily mean that suddenly you ARE one. ;)

    Good Luck - COMP
     
  6. rustysavage

    rustysavage Sergeant Major

    COMP, I love your analogies - twisted and spot-on :-D
    Thanks for some sound advice.
     
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome :)

    Major Attitude (MA) is a pussycat, albeit a ferocious tiger! but to be very honest Tim (MA) is very fair, doesn't suffer fools lightly but he has been around on the internet and forums for decades like me so we can spot those who are not conducive to helping others out easily.

    That said, the forum is here to help users of all levels of PC knowledge from basic to uber-geek! and in that goal we do not mind the simplest question asked as if you do not know it then ask, as the most stupid question is the one not asked!

    Personal attacks and ridiculing members is not tolerated and those members trolling are banned or deleted very quickly.


    Some basics are:
    • Try to search for an answer to a question you have that may have already been answered
    • Post a new question in a new thread opposed to tagging it onto someone elses question, as its best to keep your question and replies in its own thread, as not all PC issues are the same, even if the fault seems similar.
    • Keep any replies in the tech areas, technical and don't post wisecracks, those are for the Lounge

    But above all have fun as computing and the internet should be fun and forums are a great place to gain friends from all around the world, with differing ideas.
     
  8. rustysavage

    rustysavage Sergeant Major

    Thank you DavidGP for a very thoughtful response. That's about as well as anyone could ever answer my rather obtuse question <big sigh of relief>
     
  9. COMPUABLE

    COMPUABLE First Sergeant

    That's about as well as anyone could ever answer my rather obtuse question <big sigh of relief>

    Don't worry Rusty, you're doing a great job in here, really... <*two thumbs-up, dude*>

    I also can understand the frustration (as well as the shell-shock afterwards) that you must have gone through trying to meaningfully contribute to the newsgroups with no reciprocation at all. Those forums can often times be about as volatile as the old AOL chartroom "scream-fests" I used to see back in the days when I had the snail-like AOL dial-up, lol. The two thing I always try to remember whenever I post in any forum on the web: When you do not constantly expect a positive post or thank you (and especially praise) afterwards, you will always get far more enjoyment and satisfaction out of it. When you do receive a positive response, it is much more meaningful and rewarding when it does finally come.

    And the second thing to always remember: Just because someone might act like a jerk doesn't mean you should feel compelled to them respond in kind. Always let the flamethrowers burn-out on their own, and not take you with them. Major Attitude this website's co-owner is actually extremely adept at setting the fire extinguishers upon those who continue troll and to break the rules in here; as well as hand them their hat on the way out the door after they have been continually warned not to do so. -;)-

    Good Luck - COMP
     
  10. rustysavage

    rustysavage Sergeant Major

    Thanks for the feedback COMP. I too started out computing in the age of AOL dialup and I'll never forget what those first newsgroups were like. I didn't know complete strangers could be so very mean to each other (and to me) for no good reason but to get a rise out of somebody... anybody. Adding a few effective moderators with a reasonable code of conduct apparently makes all the difference in the world because this forum is the exact antithesis of the unmoderated lawless newsgroup flamathons that I previously frequented.
     
  11. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    First off...welcome to the forum. :)

    Just to add a bit to what has been said (and maybe repeat some of it)....

    Asking for help:

    -Already said, but worth repeating: Always start your own thread. Even if you just happen to be in someone else's thread and have a question about advice someone gave, please do not ask in the original person's thread. Though it seems a little thing, it creates side conversations that are not fair to the person who started the thread. Also, you should not make conversational comments in other's threads either. Again, it takes threads off topic and does not help the OP. We are big on threads staying on topic. Computer issues are hard enough for people without things going off topic.

    -Always state your level of experience. We have people who unfairly get upset when they've asked for advice and someone either comes in with something that is too basic for the person, or on the opposite end, has come in with some advice assuming the OP has more experience than they do. No one can read your mind. You have to give as much detail as possible about your problem and what you've already tried and let people know that you know nothing about networking, or whatever you're asking about, or you are very experienced and need more advanced troubleshooting.

    -We are a very patient and friendly forum. On the other side, we do not tolerate rudeness or trolls very well. We expect people to be polite. If you find you are confronted with someone who is not being so, we also expect people to use the 'Report Post' button which is the red triangle in the top right of all posts as apposed to responding. (Just a note....don't report Major Attitude. ;))

    - You are more than welcome to post questions of all levels...but also as already stated, it's probably best to try to do a search for the answer first.


    When trying to help out:

    - Please do not link to off site downloads. Always link to Major Geeks hosted downloads.
    - Please don't guess. Troubleshoot, yes...guess, preferably not a good idea.
    - Please only post if you have some experience with the person's issue. If you aren't adding anything of value in a help thread, it's best to just not post.
    - Always read not only the entire question, but read the whole thread. We get too many people not reading everything and giving bad advice or giving advice that was already tried.
    -We've also found people get emotional over things such as Antivirus (yes, yes they do :-D). If someone comes on asking what people think is the best, by all means give your opinion. However, please don't tell the person above or below you that their choice sucks. ;)
    -On the other hand, someone may come on and say they want to fix their Norton Antivirus (just as an example). You may hate Norton and think they should dump it. In this case, it's just really not all that helpful to tell them that since what they want is to try to fix it. So in that case, if all you can offer is 'dump that garbage and download Avira', you should probably just move on to the next thread.

    Okay, so that was a bit more than 'a bit'. LOL

    Again, welcome and ask away.


    Oh, and just a note that I don't think was mentioned...Major Attitude is the owner and not a moderator. The rest is as David already said. :)
     
  12. COMPUABLE

    COMPUABLE First Sergeant

    >> Please do not link to off site downloads. Always link to Major Geeks hosted downloads. LauraR <<

    Hi Laura... Great post by the way - should be a sticky or something. ;)

    Sometimes a thread poster will ask a question to a certain a problem and a potentially needed download of a program is not available here at Major Geeks (ex: Codestuff Starter).

    Is there a way or process to request that a program be added to the MajorGeeks sites downloads section (if you are not the actual program author, I mean)?

    Also, it is OK to post links to a potentially useful program authors website; to solve a poster's problem - if it is not listed here and therefore is only available "off site"?

    Good Luck -- COMP
     
  13. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member



    Nothing is black and white and we do realize there are many useful downloads MGs does not carry. If it's something you use and know its clean and works, and we don't carry it, we are usually fine with people posting a link to it if they are long time or reputable members.

    If you think maybe it might be something Major Geeks might want to add to their list, you could try emailing Corporal Punishment: jim at majorgeeks.com I wouldn't go overboard with that though.

    We also realize there are sites that are extremely useful to link to. An example would be Microsoft. They post bulletins on problems some people may have.

    Typically, we don't want people posting links to another help forum. We think we have a lot of good people here, so would like to keep the help going here. Again, use your judgement.

    As far as one example of where to never post a link to...Please don't ever post a link to Yahoo answers. ;) Most of that is crap.




     
  14. rustysavage

    rustysavage Sergeant Major

    Just when I thought my question could not be answered any better....
    I agree with COMP, LauraR's response should be a sticky post since it addresses very well an important topic not already discussed in the FAQ. Thank you LauraR for your thoughtful and illuminating post. Now we're cooking' with gas :)
     

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