When online with Thunderbird, Alert dialogue boxes pop up.Pt1

Discussion in 'Malware Help (A Specialist Will Reply)' started by ureritemate, Oct 29, 2008.

  1. ureritemate

    ureritemate Private E-2

    Problem
    When going online with Thunderbird, several Alert dialogue boxes pop up. Thunderbird v 2.0.0.16
    Like these;

    http://i399.photobucket.com/albums/pp79/usernamon/TBIRD_ALRT_POST_MGROUTINE_0_-1.jpg

    And

    http://i399.photobucket.com/albums/pp79/usernamon/TBIRD_ALRT_POST_MGROUTINE_1_.jpg

    This started a couple of weeks ago. I thought it must be spam / junk mails. Started emptying Junk and Deleted folders on the most active accounts. This seemed to work.
    Perhaps the real culprit/location is username@oldisp.net.au This backup email account has some inbox filters. One of which is Junk, which works. I checked the sent folder on this account, heaps of fwded emails which I deleted (there goes the evidence). Checked later, new junk gets fwded to username.@gmail.com which is another filter.
    Sunday.
    Having not downloaded email while; Reading, Downloading, Printing and Doing (logs attached). Checked again, usual result.

    Monday.
    Gmail is bumping the fwded junk mail back again. Also disabled Junk filter in tools\message filter\ junk. Emails are still filtered to Junk folder and fwding.

    Wednesday.
    Deleted username.@gmail.com filter and junk filter because posts from audax-oz@vicnet.net.au filter are now being fwded to the gmail address. Also thoroughly cleaned all excess non archival email from inbox.

    Wednesday arvo.
    Left Tbird up for 2hrs, result 2new emails in username@oldisp.net.au junk folder, not fwded yet. Rebooted (cleaning up pc works) first in 3days 17hrs. Attempted bitdefender online with IE6, When http://www.bitdefender.com/scan8/ie.html# I agree EULA button is pushed, to go to Scanning options. Status bar flashes error on page. Eula only needs the standard single push now instead of the 3, pre CCleanup, to get to the scanning options

    I don’t know;

    What is causing this? AVG Free, Spybot S&D only reported threats from cookies. What got me to MG is that bitdefender online refuses to download virus signatures in IE6.
    Tested ActiveX http://www.pcpitstop.com/testax.asp worked fine. Trend Houscall 6.5 won’t complete preparation in Firefox (default browser) 6.6 complains of slow connection
    (cable: Aussie fraudband) and only shows the desktop in custom scan which crashes before finishing stage 2 (scanning)

    Or the severity of this leak. As am doing a fresh install (disconnecting Current physical drive with C:\ F:\current XP) on a bigger physical disk.
    Thanks for any help or advise you can offer

    ureritemate


    :confused
     

    Attached Files:

  2. ureritemate

    ureritemate Private E-2

    When online with Thunderbird, Alert dialogue boxes pop up.Pt2

    Part2
    Late post continued from:
    When online with Thunderbird, Alert dialogue boxes pop up.Pt1
    Posted 10-29-08, 18:05

    Apologies for late post. First post didn’t appear on the forum. I assumed it was because I tried to post Pt2 before the 30sec time limit had expired.

    Friday. username@oldisp.net.au Junk appears in correct folder. Alerts appear to have stopped (sent folder empty). Bitdefender online still refuses to load. When I agree EULA button is pushed, to go to Scanning options. Status bar flashes error on page and virus signatures still don’t download.

    Thanks for your help
    Have a great weekend
    ureritemate
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Most if not all of your problems are not due to malware. I do have a few things for you to do but these are not going to change your problems which are not malware related. You would be better off posting and remaining issues in the Software Forum after doing the below.

    NOTE: I see Opera running in your logs. If that is what you were trying to use to do a BitDefender Online scan then that is why the scan failed. You must use IE.

    Do you know why all those 0 byte xmlxx.tmp file like below ( a small sample ) are in your All Users Application Data folder? If not, I suggest you delete all files like below.
    Code:
    "F:\Documents and Settings\All Users\Application Data\"
    xml102.tmp    24 Oct 2008           0  "xml102.tmp"
    xml104.tmp    13 Sep 2008           0  "xml104.tmp"
    xml105.tmp    13 Sep 2008           0  "xml105.tmp"
    xml106.tmp    13 Sep 2008           0  "xml106.tmp"
    xml10f.tmp    13 Sep 2008           0  "xml10F.tmp"
    xml121.tmp    24 Oct 2008           0  "xml121.tmp"
    xml122.tmp    24 Oct 2008           0  "xml122.tmp"
    xml123.tmp    24 Oct 2008           0  "xml123.tmp"
    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
    O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. ureritemate

    ureritemate Private E-2

    Thanks chaslang for your welcome and advice. Here is what I’ve done with the reports and results.

    Hope the malware is or can be removed.

    Yes I use IE6 for bitdefender and MS stuff. That is about all I use it for.

    Deleted 336 total xml###.tmp files from
    "F:\Documents and Settings\All Users\Application Data\"
    Don’t know what they could be

    Ran Disable/Remove Windows Messenger, to remove messenger, thought I ran SG’s “shoot the messenger” during build, rebooted as requested.

    Printed post 173069 for ‘browser free’ instructions.

    Downloaded MGtools to C:\ ran MGtools\analyse.exe did system scan. Found 02, 03, 04 files as described. Selected and fixed, exited HJT

    Combofix on desktop, used opera to copy & paste quoted script to EditPadLite, saved to desktop as CFscript.txt

    Exited all browsers checked on Task Manager. Dragged script to Combofix which asked for ping and internet access to download newer version which was denied, script ran. Saw 2 of the 4 files deleted

    Files:
    F:\WINDOWS\o737a~1
    F:\Documents and Settings\3 Humours\Local Settings\temp\IMGE7.tmp
    Combofix finished created log saved to F:\comboFix.txt automatically

    Ran Ccleaner

    Ran C:\MGtools\GetLogs.bat log file generated

    Opened IE6 went bitdefender online selected : C:\ATI;C:\Documents and Settings;C:\Intel;C:\Logs;C:\MGtools;C:\Program Files;C:\WINNT;C:\WINRAR;F:\ATI;F:\Documents and Settings;E:\ALL_MY_DOCS_XP3_XP4_ :\ Not storage folders; F:\Documents and Settings\3 Humours\Desktop\ all folders

    This was a short scan which started and finished as usual, an offline report was saved, this is a précis;

    Statistics
    Time 00:38:33
    Files 214287
    Folders 3918
    Boot Sectors 0
    Archives 53146
    Packed Files 8194

    Results
    Identified Viruses 2
    Infected Files 5
    Suspect Files 0
    Warnings 0
    Disinfected 0
    Deleted Files 5

    Engines Info
    Virus Definitions 1998293
    Engine build AVCORE v1.7 (build 8314.19) (i386) (Sep 29 2008 17:19:14)
    Scan plugins 16
    Archive plugins 43
    Unpack plugins 7
    E-mail plugins 6
    System plugins 4

    Scan Settings
    First Action Disinfect
    Second Action Prompt
    Heuristics Yes
    Enable Warnings Yes
    Scanned Extensions *;
    Exclude Extensions
    Scan Emails Yes
    Scan Archives Yes
    Scan Packed Yes
    Scan Files Yes
    Scan Boot Yes


    Malware details
    X2 Infected with: Trojan.Kobcka.GE Deleted Updated
    X3 Infected with: Win32.Worm.Agent.QAR Deleted Updated

    Regrettably I only made a short scan as I had go out and the Pc was needed by another user
    Overnight ran P2P client. All appeared satisfactory

    Saturday 1st /11
    Avg had a running scan dialog in tool tray. Avg was unresponsive both in tool tray and Task Manager

    Went to do more online scans prior to posting requested logs.
    Bitdefender ran (no errors) then would not download virus signatures. Program did not acknowledge this (usually does) and when download dialog box was shut, proceeded to scan, which was stopped.

    Saved Friday’s 31/10 chaslang logs to USB drive

    Checked files mentioned in 31\10 posting manually, listed below.

    "F:\Documents and Settings\All Users\Application Data\"
    Xml###.tmp 24 Oct 2008 0 "xml###.tmp"

    O2 - BHO: ZoneAlarm Spy Blocker BHO
    - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
    O3 - Toolbar: ZoneAlarm Spy Blocker
    - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task]
    "F:\Program Files\QuickTime\QTTask.exe" –atboottime

    File::
    F:\DOCUME~1\3HUMOU~1\LOCALS~1\Temp\kbeepm.sys
    F:\WINDOWS\o737a~1
    F:\WINDOWS\Ô
    F:\Documents and Settings\3 Humours\Local Settings\temp\IMGE7.tmp

    No files listed at these paths

    Rebooted as Pc sluggish. Tested bitdefender in IE6, error on page fault would not load, cancelled.

    Ran C:\HJT system scan, ran F:\~Desktop\ComboFix without script, ran C:\ MGtools after erasing previous MGtools folder Logs are available if they are of any use.

    Thought I should post with logs as you first requested.
    Any advice you can give as how to proceed, with this would be much appreciated.
    If we cannot detect malware what would be the next practical step?
    Is XP3 saveable is XP4 viable? Should I post my Q’s about install and data strategy on the software forum?
    Am including pm8 image so you can see hardware arrangement.
    Thanks again for your help and recommendations so far.
    Kind regards
    ureritemate
     

    Attached Files:

    Last edited: Nov 1, 2008
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    As I said in my last message, you are not having malware problems.

    Sorry but this is not a malware problem.

    You should post what the exact problem is that you are trying to solve in the Software Forum.

    Not sure what your problem is with these partitions ( I assume you are referring to partitions). If you wish to back up the data in them then by all means do so. I don't even know what this has to do with the topic of your thread which was on problems with Thunderbird. Again this is not a topic for this forum.
     
  6. ureritemate

    ureritemate Private E-2

    That’s a relief. Thanks for your help chaslang.
    Sorry for my; naive repetitive muddled and undisciplined questions.
    Will proceed as you advise.
    Have agood1.
    ureritemate:-o:)
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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