where to put log file to solve the pc problems

newg · Aug 13, 2008

where is the expert who suggest to fix the problem

newg · Aug 13, 2008

I dont know what to do with scan result. Even I dont know Is that software related problem or what? I just know is that I dont access certain sites like imdb, rapidshare, such google search results, sometimes yahoo mail, wikipedia, megaupload, qshare and some others.

Do you help me to solve the problem??/

From one of the other forum, they made me know that hijackthis may solve your problem till then I dont know abt this software.

newg · Aug 13, 2008

MarkTrent said: ↑

You need to give us certain information to help you:

1. What is your Operating System (Windows 2000, XP Home/Pro with SP1/2/3, Windows Vista)?

2. What web browser are you using - Internet Explorer, Mozilla Firefox, Opera etc? and what version is it IE 6 or 7, Firefox 2 or 3 etc?

3. What security software is installed on your system, eg Firewall, Anti-Virus Program, Anti-Spyware program? You must tell us what brand name and version of each that you are using.

4. Now you must tell us what are the *exact* circumstances of your problem - is it only certain websites you cannot connect to, is it always happening on those websites or just sometimes.

Lastly, have you run any anti-virus or anti-spyware scans and, if so, have those scans found any malicious software on your system?

Do remember - the more information you give us, the better we can help you.

NB: You cannot post a HijackThis log in this (software) forum - this is not the forum to deal with malicious software.
Click to expand...

Ok..

I am using XP PRo Service Pack 2,

Internet Explorer 6, Mozilla Firefox 3, Opera 9.51.

Anti Virus - Quick Heal Ver. 9.50, Windows own integrated firewall. That's it...

Yes. those are not always opening with any above browsers. I have tried to hit the same link in all the three browsers but none will open the page. Then I have put this question in one another tech forum and they made me furnish with hijackthis and thru hijackthis I am using this forum now.

newg · Aug 13, 2008

Do you think these are sufficient. If not then I am here only

newg · Aug 13, 2008

And yeah I have scannned my entire hard drive using quick heal 9.50 and no threats detected thru it. Then I have disabled Quick heal and also go for oncecare live and there wud also. No threats detected there too.

newg · Aug 14, 2008

I really respect you my dear forum-mate. In giving the respect to you I put my hat down in your feet. But when you have told before that you have to post other problems in malware thread then I have imediately did that things after your suggestion but I have not found my post there cuz moderater has not approved then yet but then he approved it and my thread wud there.

I just love you my buddy.... What can I say more.....

newg · Aug 17, 2008

No. I understood what you have told but I only trying here to say you that if you look on your very first post at there you have told me for 'Malware Removal Forum'. After waiting for a while I have posted it in that forum. After I have put my PC on hibernate then you have posted on 7:16 that "Read & Run me ...." But before that I have posted my problems there on 5:30. But they have not put right there on forum.

Do you get the thing...... My buddy???

DavidGP · Aug 17, 2008

Hi

You have an active thread in the Malware forum already here in which TimW is assisting you, however you do need to follow the instructions he and Mark ( above gave you ) in running the Read Me guide fully and posting all the logs requested, as TimW mentions he needs to see these logs to work out exactly whats infected your PC.

So do follow the guide and attach the logs to your thread in malware here and TimW will be able to help you.

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