Wheres my driver gone ?

Discussion in 'Software' started by ecckles, Feb 10, 2010.

  1. ecckles

    ecckles Private E-2

    OS Windows7 HL-DT-ST DVDRAM GSA-H42L ATA Device

    While loading a wordproccesor the above suddenly stopped working,the driver had just disappeared.

    Ive done a search but have not located a replacement driver
     
    ecckles, Feb 10, 2010
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Do you get any error messages whsn trying to open a cd or dvd, if so what?

    Is your cd drive visable in Start> Computer?

    If not the try the below:

    1. Open Device Manager and uninstall the cd drive, then reboot as drives tend to use the inbuilt driver
    2. Run this guide to delete the upper and lower filters http://forums.majorgeeks.com/showthread.php?t=145532
     
    DavidGP, Feb 10, 2010
    #2
  3. ecckles

    ecckles Private E-2

    Halo

    your a genius,,I deleted upper & lower filters and all is well

    Many,many thanks

    ecckles
     
    ecckles, Feb 10, 2010
    #3
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    No probs, its a common cause of loss of optical drives, can stem from installing multiple apicatuons that have burning options. Weird that it was a wordprocessor, but glad all is ok now.
     
    DavidGP, Feb 10, 2010
    #4

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