while fixing virus cant log in.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Glennster, Nov 29, 2009.

  1. Glennster

    Glennster Private E-2

    While going through the read and run me I ran the SuperAntispyware.exe. There were problems found and I fixed then was asked to reboot. I did this and now I can not log in to any of the profiles on the computer. I even tried safe mode and administrator. Each time the log in begins then within 15 to 30 seconds the computer immediately logs off and goes back to the log in screen. I am running windows XP most current sp3 and updates. Is there a way to get logged in to complete the Read & Run me steps?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. Glennster

    Glennster Private E-2

    Never did Thank YOU It was fixed.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. What did you do?

    It would be nice if you could attach the previous log from SUPERAntiSpyware so we can see what it deleted? Logs are by default save to the below location:

    C:\Documents and Settings\UserName\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs


    where UserName is the real user account name being used.
     

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