Wierd problem

Welcome to Majorgeeks!

Well what we really will need to see is if you can run the steps (at least as much as possible) further down. I also want some more info but you did not even provide what your OS is. Thus I have to guess.....so I will assume Win XP.

Go to C:\windows\system32 and get me a list of all files and their sizes that end with a .com extension. Don't do anything with them. Just get me the list.

Then see how much of the below it is possible for you to do.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
  • Bitdefender
  • Panda Scan
  • HijackThis

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You're welcome! After the format, make sure you work thru the below link ASAP:

How to Protect yourself from malware!