Will it ever end? Please help.

Discussion in 'Malware Help (A Specialist Will Reply)' started by xrahvinx, Apr 24, 2005.

  1. xrahvinx

    xrahvinx Private E-2

    I get popups from the z1.adserver advertising for a registry cleaner every hour or so. It seems to come up mostly when I'm using internet explorer but sometimes comes up even when using firefox. Basically it popups a popup that advertises a registry cleaner, and half the time my popup blocker will close it and the other half it will switch to a alert box or whatever saying "Would you like to visit the website yes/no" or something of the sort, all the while making beeping sounds about every second. I followed your instructions to get this off in the other thread, and so far I'm still getting the popup every now and again. I'm also still getting other popups that are appear to be from other adaware, that still consistently come up even after following the instructions.

    I've attached my HJT log.
     

    Attached Files:

  2. xrahvinx

    xrahvinx Private E-2

    Don't know if this helps, but the other popup I keep getting is from e.rn11.com.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please read and follow the steps in our sticky threads and also read the announcements.
    Your version of HijackThis is way out of date too.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  4. xrahvinx

    xrahvinx Private E-2

    I followed the tutorial, and downloaded all the programs and cleared my comp with ccleaner, adaware etc. I ran the online scan with norton and nothing turned up.

    I updated my HJT, and here is my new log.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\system32\??plorer.exe


    After killing all the above processes, click "Back".

    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKCU\..\Run: [Ivviffp] C:\WINDOWS\system32\??plorer.exe
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

    After clicking Fix, exit HJT.

    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\??plorer.exe <--- Make sure you do not try to delete c:\windows\explorer.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.


    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  7. xrahvinx

    xrahvinx Private E-2

    "Are the below lines valid?
    0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wotmania.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.wotmania.com/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.blizzard.com/register/war3x/"
    -- Yes, I know what they are.

    I did as you instructed, but I couldn't find C:\WINDOWS\system32\??plorer.exe after I rebooted into safemode.

    As of now I havn't noticed any problems, but it's very recent and I'm not sure. Also when I rebooted from safemode a weird thing happened. It got to a screen where it was showing my wallpaper and nothing else and locked up for about 2 mins so I tried to restart and it said explorer.exe wasn't responding. Also after I rebooted the second time, the icons on my desktop have different font from before, much smaller. Same resolution, same icons, different font.

    Here is my new HJT log.
     

    Attached Files:

  8. xrahvinx

    xrahvinx Private E-2

    And yes, I did have show hidden files etc. selected.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Based on your log you are clean. Please download the attached zip file and extract it someplace you can locate it. Then use windows explorer to locate the getsys32.bat and double click on it to run the bat file. This will create a file named c:\sys32hs.txt

    Post the c:\sys32hs.txt file back here as an attachment.
     

    Attached Files:

  10. xrahvinx

    xrahvinx Private E-2

    Here it is.
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In message number seven you said:

    Look in the file I had you create. It appears twice (once for hidden and once for system files):

    01/02/2005 10:44 AM 413,696 JORDAN\Jordan Conley ??plorer.exe

    It is there!
     
  12. xrahvinx

    xrahvinx Private E-2

    Hey, sorry to be so much trouble, but I can't seem to find the ??plorer.exe files. I haven't had any pop-ups since I cleared it before, but a weird thing is happening.

    It seems like the font used below icons and files etc. are getting smaller and smaller. The font also seems to be getting smaller in my MSN Messenger contact list.

    I've attached a HJT log and a screenshot of what I mean.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Look in the system32 folder (make sure viewing of hidden and system files is enabled and also make sure you can view file extensions like .exe) . Do you see anyfile ending with plorer.exe
    If so, what are the first characters in the filename?

    I have no idea what you mean about the fonts. What am I supposed to be comparing them too?
     
  14. xrahvinx

    xrahvinx Private E-2

    The only thing that I can find is a file called explorer.exe. It looks suspicious, but earlier you said not to delete this file. (now that I look at it, you didn't say that, you said C:\Windows\explorer.exe) So I guess this must be it. It's not made by the microsoft corp when I look at properties.

    There is nothing to compare the font thing to, it just keeps getting smaller and smaller. Normally my font was like 3x that size for the icons. It just keeps getting smaller.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are saying you can see this file:
    c:\windows\system32\explorer.exe

    Then delete it if you can. The only valid explorer.exe is the one in c:\windows

    As for the font size changing, if this is malware, it is a new one that I have not heard of yet.

    You could post a message in the Software Forum to see if anyone has heard of this (just in case it is not malware problem).
     

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