Win. Mediaplayer 9 crash when streaming !

Hi guys.

Sorry, but I don't know if this has been answered before as the search engine is not working... so here it goes !!!

I am having problems with my Windows media player v.9. It has been working fine until now suddently it crashes everytime I try to stream some online content. I don't remember doing anything that could affect the mediaplayer.

I get following messages:
"Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience."

... and more information:
"AppName: wmplayer.exe AppVer: 9.0.0.2980 ModName: wininet.dll
ModVer: 6.0.2800.1405 Offset: 0006aab6"

I've tried to uninstall and reinstall the mediaplayer, downloaded all patches and updates and bugfixes i could find at microsofts download center...(I think)...and even tried to install the v.10 Beta mediaplayer but nothing helps.

Is there anybody that can help me out with my problem ???


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I have a:
Dell latitude C840
Intel Pentium 4 CPU 2.8 GHz

Windows XP Pro. v.2002
Service pack 1
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I really thought that somebody here could help out with such a problem !

 

Try streaming not just one thing. Like try doing different things. It may be that one song. Also make sure that it is able to load the songs advertisement page that comes up when you connect to play a song.

 

Hey thanks for the reponse....
Well it is not the song or the video I want to stream.....
And the player can show the advertisement page... but it cannot play any video/audio from the ad page.

and it is not the network... because other computers here can stream but I can't so something is wrong with my computer / media player.

 

oh so you are trying to get the file from a website or link right? i thought you meant you were trying to get it through the windows media player guide in windows media player. if your diong that make sure your using IE jsut for starters. Then make sure you click on Tools-Options-Advanced and check the boxes that say "Play video in web pages" and "Play sounds in web pages".

 

bmkarls,

Have a look here http://support.microsoft.com/default.aspx?scid=kb;en-us;810635. You mentioned being on a network, this may apply.

Steve

 

I have had exactly the same problems. When I try to load anything Windows Media related that is online from any browser (or from the media guide page on WMP 9) it crashes. No error report - it just disappears. I have done everything to remedy this. I have reinstalled WMP9. I have changed all my security settings. I have gone to all the WMP help pages and still nothing really deals specifically with what I am having problems with. It was working three days ago and for some reason it has stopped.I can play anything off my HD fine, but nothing over the web.

I am at wits end - condsidering I use WM a fair to to listen to online streaming. I have posted on the microsoft newsgroup and they seem to ignore anything that is half tricky and answer all the melon heads who can't be bothered looking up the support on the microsoft website.

Its almost like there is a permissions problem - except I can't find anything in my internet options that I haven't already changed....

Any thoughts??

daniel

 

The only firewall i have running is the XP one that is on my computer. At the moment I have it switched off and no difference.

Thanks for your help tho

dann

 

I started having this problem out of the blue too and have been looking everywhere for the answer...and I found it:

There is a bug in Media Player that, for whatever reason, makes it quit being able to determine your connection speed for streaming video. When it cannot determine the speed, it crashes.

There is a manual bandwidth selection feature now available in Windows Media Player 7.1 and Microsoft Windows Media Player for Windows XP that allows you to specify it yourself (this feature was added specifically to address this issue). Specify your connection speed and you should be able to view streaming media again ("Tools/Options").

For anyone with older versions, follow these instructions to edit the registry: http://www.kbalertz.com/Feedback_253798.aspx

 

I have the same problem too!

How do you determine what your connection speed is?

Im on AOL broadband

Also what have you set your buffering to?

 

Ive just tried to use RealPlayer, I made it play all windows media files, and now im getting the same error with that in Internet Explorer.

Wininet.dll

 

Please ignore my last post, it was a temporary fix. What you need to do is delete the file MMSwitch.ax in the windows or windows/system32 directory and reboot.

 

Thanks for the reply.

But thats a plug-in, and I dont have that plug-in.

I get the same error message as the person at the start of the thread (wininet.dll)

Although this isnt the same problem, he gets the same error message Here

I dont suppose any of you are members of that site and can see the solution?

 

Tried that. Still nothing. I couldnt delete index.dat though, said it was in use.

Thanks for your input.

 

Ok they were all ticked, and set my connection but it still exited.

 

Any other thoughts?

 

Its any streamed media. Would it be worth downloading another copy of wininet.dll or could this damage my computer.

 

Unfortunately I dont have the XP cd, its not my computer, but I can download the DLL from dlls.com or something.

Yes other files play fine.

Is downloading the dll risky?

 

I dont think I have a file wall, I just have Norton antivirus 02004 running, disabling that doesnt help.

What is SP2?

Thanks again for your help.

 

Ok, well thanks for your persistence and help.

 

Im not even sure if I have SP1 installed, but I download updates everytime I get a notice so I guess it would be installed. Is there a way to check this?

Also is there a way to continue to get Windows updates without getting SP2?

Because people are having problems with it.

 

Ok, do have SP1

Thanks very much

 

Did you ever get it figured out? I am suffering from the same problem.

Jim

 

Nope Im afraid I didnt

 

It now randomly works for some reason