win xp wont update

Discussion in 'Software' started by ska_t_meladd, Dec 13, 2013.

  1. ska_t_meladd

    ska_t_meladd Private E-2

    The system is Win xp
    Media center Edition
    Version 2002 SP3
    32 bit

    I go to the update site and i get the following message:

    The website has encountered a problem and cannot display the page you are trying to view.
     
  2. Nick T

    Nick T MajorGeek

    Hey buddy, did you go to Control Panel-Administrative Tools-Services, and check if BITS (Background Intelligent Transfer Service) is started ??
     
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    What version of IE are you running? It doesn't matter if you never use it.
    There is a glitch in XP since late September where some XP computers will not update until IE is updated manually first.
    Two of my three computers got hit with what appeared to be update freezing in December.
    I downloaded the IE update, installed it on both computers then Windows Update started working again.

    Once I know what version of IE is installed, I'll point you to the correct KB2898785 download.
     
  4. AtlBo

    AtlBo Major Geek Extraordinaire

    Had something like this happen to me yesterday after installing XP Pro a couple of days ago. BITS disappeared from the Services list. Updates quit, but I didn't realize BITS was missing until later when investigating why updates quit working. When they quit, I knew I was close to finishing all the XP SP3 updates, so I made the decision to fire up IE8 and check to see what was left, go and get them, and then install them manually...about 20 for XP, Office, and .NET. Anyway, if anyone is noticing BITS missing here is a rather elaborate fix that will repair Windows Updates when missing BITS is the problem:

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/background-intelligent-transfer-service-is-missing/2afb9676-933b-4b4b-aa26-ada58dd6a014?page=4&tm=1386953028770#LastReply
     
  5. ska_t_meladd

    ska_t_meladd Private E-2

    hello and thankyou,

    BITS is started...

    Version 8.0.6001.18702IC
    Build 86001
    Application Path C:\Program Files\Internet Explorer
    Language English (United States)
    Active Printer HP Deskjet 3520 series (Network),winspool,Ne01:

    Cipher Strength 128-bit
    Content Advisor Disabled
    IEAK Install Yes

    the error msg i get on the site is [Error number: 0x8024402F]
     
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  7. ska_t_meladd

    ska_t_meladd Private E-2

    in safe mode noticed avast was on desktop even though i removed it recently.

    downloaded avast uninstaller.

    now windows update works! huzzah!
     

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