Win2000 infected TOUGH BUG, please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Fishead2k, Mar 9, 2009.

  1. Fishead2k

    Fishead2k Private E-2

    Hello,

    I clicked a ((wrong)) forum link yesterday and immediately obvious virus infection occurred.

    I'm running win2000 sp4. Norton Corp that apparently stopped updating. Forgive I don't use this machine much and was just preparing to install Avast on it...argh.

    It's not letting me get far at all, denying access and ability to install SOS.exe. or other AV tools/progs, or update Adaware etc.
    Denies access to Norton protect/recycle and system volume folders in safe mode. I have now uninstalled Norton btw, and this sys in not connected
    I did manage to install/run CCleaner. I have current/updated Avast on another (clean) machine and ran a full drive scan on it via USB drive chassis.

    Apologies for posting Avast findings below, I'm just not getting far on normal READ & RUN list. Possible you may be able to spot offending item I can get at to open the path to proceed. I notice in safe mode a process running dvldr32.exe that ought not be there I am sure.

    Please if you have any recommendations, with many thanks!

    Fishead

    Avast Log attached
     

    Attached Files:

  2. Fishead2k

    Fishead2k Private E-2

    Hello again,

    I did manage to push through on the READ & RUN ME FIRST list.
    Below are my (appropriate) logs.
    Many thanks in advance for your feedback!

    Fishead
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What Avast reported is items in your system restore which can only be removed by toggling system restore, plus a few items that do not show in your logs:
    Just use windows explorer to find and delete them.

    You are running a very old version of MGTools.....please go to the Read and Run Instructions and download the latest version and attach the new log.
     
  4. Fishead2k

    Fishead2k Private E-2

    TimW,

    Thanks for looking at logs and your help!
    Attached a new MGTools log.

    I tried to follow the instructions of your reply, but...
    A. I could find none of the listed files to delete within WINNT\System32\ ..not one of them. Note: I ran the Avast scan from a separate system using a USB drive chassis, hence the E: drive letter.
    B. I cannot find System Restore to toggle it...it seems to be missing/removed.

    When I ran MGTools I had an error screen interrupt with the following message and would not continue until I clicked "ok":
    The dynamic link library mscore.dll could not be found in specified path C;\MGTools;,C:\WINNT\System32,C:\WINNT\System32,C:\WINNT\System32,C:\WINNT\System32,C:\WINNT\System32\wbem:C:\PROGRA~1\COMMON~1|AUTODE~1.

    As mentioned before, I see process dvldrv32.exe running and if I attempt to end process I get "access denied" message.

    Also if I attempt to update AdAware definitions, it fails and displays:
    Cannot connect to update server. Server Busy

    Oh, almost forgot System Volume Information is also "Access Denied"

    Hopeful you can ID culprit by some of these clues and details found in logs.

    Many thanks for your help!
    Fishead
     

    Attached Files:

    Last edited: Mar 18, 2009
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.

    Maybe you should check that E:\ drive.

    W2k does not have system restore. It will run SFC and is easy to run a repair install on.

    Are you sure the process is not devldr32.exe?
     

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