Win32.Agent.pz, Virtumonde and more

We need the requested logs from ComboFix and Malwarebytes Anti-Malware. Please attach them.

Whoever is using this PC needs to stop doing what they have been doing!!!!! And they need to put proper protection in place. No antivirus, no antispyware blocker, and no firewall are installed. No wonder it is so badly infected ( as you will see from the length of the below fix ).


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {0D24F922-7FA0-45A4-A458-1AB240039E13} - C:\WINDOWS\ddcyawus.dll
O2 - BHO: (no name) - {2BCD7AD2-F0EB-4172-B34D-1741CF7270E8} - C:\WINDOWS\system32\mljgf.dll (file missing)
O2 - BHO: (no name) - {31C164C7-48EE-4153-B65E-30DDC7AD0357} - C:\WINDOWS\system32\jkhfd.dll (file missing)
O2 - BHO: (no name) - {A69D085A-62EF-48E6-9A47-2335577487B4} - C:\WINDOWS\system32\geeda.dll
O4 - HKLM\..\Run: [wvusqpomjg] Rundll32.exe "C:\WINDOWS\system32\vtuturpn.dll",s
O4 - HKLM\..\Run: [9481cd86] rundll32.exe "C:\WINDOWS\system32\ctndtvtd.dll",
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [pmnljghifc] Rundll32.exe "=5%ì•"°ìy%040XœY<%³X]X]ÖK{ü9xx",s
O4 - HKLM\..\Run: [BM97b2fe1a] Rundll32.exe "C:\WINDOWS\system32\qdgjwcja.dll",s
O4 - Global Startup: wjlm.exe
O20 - Winlogon Notify: eypllccl - eypllccl.dll (file missing)
O20 - Winlogon Notify: kbqmbkmf - kbqmbkmf.dll (file missing)
O20 - Winlogon Notify: nrbbmkjt - nrbbmkjt.dll (file missing)
O20 - Winlogon Notify: qdpnwuey - C:\WINDOWS\SYSTEM32\qdpnwuey.dll
O20 - Winlogon Notify: qqqdpjem - qqqdpjem.dll (file missing)
O20 - Winlogon Notify: __c0060801 - C:\WINDOWS\SYSTEM32\__c0060801.dat
O20 - Winlogon Notify: __c0073A8E - C:\WINDOWS\SYSTEM32\__c0073A8E.dat

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay that't much better but we still have more to do. Now that ComboFix runs, we will make use of it in this fix. Make sure that you follow all steps in the order written and do not miss anything.

Run this WareOut Removal and attach the log at the end of the below. I will remind you.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {0D24F922-7FA0-45A4-A458-1AB240039E13} - C:\WINDOWS\ddcyawus.dll (file missing)
O2 - BHO: (no name) - {857B7A73-E782-4355-A881-1E66561B7030} - C:\WINDOWS\system32\geeda.dll (file missing)r.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it definitely did not work.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• FixWareOut log
• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

We have a little more to do.

Do you see the below file? If so, see if you can delete it and make sure after a reboot that it is still gone.
C:\WINDOWS\system32\cstfi.exe


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Sorry about this! I had a mistake in the previous registry patch and thus it did work as I wanted. The below will fix it.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now re-run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below log:

• C:\MGlogs.zip

You can then get started on the below assuming the above patch added successfully.


If you are not having any other malware problems, it is time to do our final steps:

2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
3. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Your logs are clean.

See if this helps:

http://www.microsoft.com/downloads/details.aspx?familyid=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

I'm not sure why it will not install now. Nothing that we removed in the last step was even really malware. It was just a minor registry patch to cleanup somethings from out cleaning procedure. And then my final instructions just had you remove unnecessary things from running the READ ME.

At first I was going to suggest that you shut down any protection software before installing it, but when I look at your logs I remembered that you don't have any protection installed....not even an antivirus.

All I can suggest is asking BullGuard why their software is so tempermental.

 

You're welcome. Surf safely!