Win32:BronTok[Wrm]

Discussion in 'Malware Help (A Specialist Will Reply)' started by hala3ammi, Nov 15, 2007.

  1. hala3ammi

    hala3ammi Private E-2

    my pc is infected with BronTok virus, i seek your assistance in removing this virus as i'm unable to remove it using Avast. attach HJT log.

    thanks
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. hala3ammi

    hala3ammi Private E-2

    Please find the first part of the logs attached. however, CounterSpy wasn't able to find any threats, so i'm not going to attach its' log, unless you ask me to.
     

    Attached Files:

  4. hala3ammi

    hala3ammi Private E-2

    Second part.

    Thank you chaslang.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't see any signs of problems in your logs. Where was Avast finding the problem? Was it just in System Volume Information which is System Restore? If so, you need to disable System Restore and then re-enable it inorder for old/infected restore points to be removed. That is the only way to remove infected restore points.


    You should unintall the CounterSpy trial now.

    You should also uninstall the old Java(TM) 6 Update 2 version and install the new version as mentioned in step 6 of the READ & RUN ME.
     
  6. hala3ammi

    hala3ammi Private E-2

    i have uninstalled Java update and counterspy, also i have disabled system restore before starting the cleaning procedure. please find attached two photos of the error i'm getting.
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I would expect that the infection found in the Adobe PDF folder is a false positive but you can just manually remove the Example Files.exe yourself just to be safe. The same may be true for the 3DAAAE.exe file but you can be safe by removing it yourself. I'm not sure what Avast is unable to remove these itself but as I said, I also doubt that the detections are valid.
     
  8. hala3ammi

    hala3ammi Private E-2

    i have turned system restore on and off, and tested my system for few days. i can assume that my pc is clean now. thank you chaslang for your help :)
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely.
     

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