Win32:Dialer-gen13

Discussion in 'Malware Help (A Specialist Will Reply)' started by djole11, Nov 14, 2006.

  1. djole11

    djole11 Private E-2

    I use the Mozilla Firefox 2.0 but whenever I try to open a Window it tries to connect to a location and Avast warns me that I have this Trojan..What should I do??
    This is my first post so I could use some help:)
     
    djole11, Nov 14, 2006
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    AVAST gives you the name of the trojan in its warning message, what is the name it gives and if it gives you the file name of the infected item it finds please give us that too?

    But to make sure your clear of any malware on your PC, please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    ​
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
    DavidGP, Nov 14, 2006
    #2
  3. djole11

    djole11 Private E-2

    I didn't find anything important but the dialer is still popping up!I couldn't run Panda online scan as it was corrupting.The Windows Defender says I have nothing to worry about so here are the 4 attachments!
     

    Attached Files:

    djole11, Nov 14, 2006
    #3
  4. djole11

    djole11 Private E-2

    And the last!
     

    Attached Files:

    djole11, Nov 14, 2006
    #4
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Look in Add/Remove Programs and uninstall Logitech\Desktop Messenger. Afterwards attach a fresh HJT log.
     
    bjgarrick, Nov 14, 2006
    #5
  6. djole11

    djole11 Private E-2

    Here U R.When I tried to uninstall it a window popped up..
     

    Attached Files:

    djole11, Nov 15, 2006
    #6
  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download Your Uninstaller! 2006 5.0.0.256, save to desktop and install.

    Locate Logitech Desktop Messenger and uninstall this way. Afterwards, reboot and attach a fresh HJT log.
     
    bjgarrick, Nov 15, 2006
    #7
  8. djole11

    djole11 Private E-2

    I've uninstall it i think!
     

    Attached Files:

    djole11, Nov 15, 2006
    #8
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = ÓõíäÝóåéò

    O2 - BHO: DownloadRedirect Class - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Show corn the live] C:\Documents and Settings\All Users\Application Data\savecastshowcorn\Stupid Knob.exe
    O4 - HKCU\..\Run: [sixth long] C:\DOCUME~1\A4F4~1\APPLIC~1\PLAYME~1\errorballfrag.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

    O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} -

    O18 - Protocol: bw+0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw+0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw-0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw-0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw00 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw00s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw10 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw10s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw20 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw20s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw30 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw30s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw40 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw40s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw50 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw50s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw60 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw60s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw70 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw70s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw80 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw80s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw90 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bw90s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwa0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwa0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwb0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwb0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwc0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwc0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwd0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwd0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwe0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwe0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwf0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwf0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - (no file)
    O18 - Protocol: bwg0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwg0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwh0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwh0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwi0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwi0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwj0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwj0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwk0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwk0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwl0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwl0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwm0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwm0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwn0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwn0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwo0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwo0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwp0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwp0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwq0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwq0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwr0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwr0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bws0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bws0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwt0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwt0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwu0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwu0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwv0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwv0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bww0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bww0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwx0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwx0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwy0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwy0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwz0 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: bwz0s - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)
    O18 - Protocol: offline-8876480 - {1901F26D-D8EE-4C47-A565-919972D48F5F} - (no file)

    Again, make sure ALL browser windows are closed when you click FIX.

    Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

    C:\Documents and Settings\Application Data\PLAYME~1 ← Delete this whole folder if it exist!

    C:\Documents and Settings\All Users\Application Data\savecastshowcorn ← Delete this whole folder if it exist!

    Next, run CCleaner to clean up cookies and temp files.

    After you complete the above, REBOOT and proceed with the rest of this fix...

    Next Reset Web Settings & Default Security Settings

    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.
    After you complete the above reboot once more and then scan with HijackThis and attach the new log.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
    bjgarrick, Nov 15, 2006
    #9
  10. djole11

    djole11 Private E-2

    It now seems that everything is working fine!Check the log out and let me know!
     

    Attached Files:

    djole11, Nov 15, 2006
    #10
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Reboot into Safe Mode and fix the entry below, once you have removed this entry reboot back to normal mode and confirm it's gone.

    After you complete this your log will be clean.

     
    bjgarrick, Nov 15, 2006
    #11
  12. djole11

    djole11 Private E-2

    It isn't gone but my pc seems to work perfectly!!!
     

    Attached Files:

    djole11, Nov 16, 2006
    #12
  13. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    bjgarrick, Nov 16, 2006
    #13

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