Win32.Downloader.gen

GoodZwell · Jun 25, 2015

Asus G73SW
Operating System: Windows 7 Home Premium, 64-bit (Service Pack 1)
16 gigs of Ram
Running a second monitor as the main monitor with the laptop closed.

So the other day I open internet explorer 11 to Facebook. It won't load but according to the icon by the clock I have a connection. I reboot the router and modem and computer to see if that helps. No better. Then I decide to run CCleaner to see if that helps. Didn't. Then I decided to run Spybot - Search & Destroy, which I thought you guys used to use to see if it can come up with a fix. It found something and I tried to remove it. It wouldn't remove it the first time but on the second try it did. I rebooted the computer and then tried the internet again no difference very slow if it worked at all. I ran Spybot - Search & Destroy again and it found the same problem but this time it removed it the first time or so I thought. No difference in the internet connection. That was yesterday. Today I get on the laptop and to my surprise it's working just fine. This is weird I'm thinking. So I shut it down and start it back up again and all of a sudden the external wifi key board won't work, I open the laptop to use it's key board and the same thing none of the key are working although some of the keys did things but not what they were supposed to be doing. Now I'm not sure what to think and wonder if I should be using this computer for my banking now. So I'm here, did the Run and read me first but nothing was found that was obvious to me. Some things were found but I don't know if they are issues or not. Including logs. I'll post a second post to include what Spybot - Search & Destroy found.

GoodZwell · Jun 25, 2015

jpeg from Spybot - Search & Destroy.

file is exceeding the limit and I can't seem to save it in a smaller file. Any ways the title is what Spybot - Search & Destroy found.

TimW · Jun 25, 2015

I am not finding any malware in your logs. I suggest you post in the software forum for further assistane.

Since you are not having any malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:

Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore

What we want you to do is to first disable System Restore to flush restore points some of which could be infected.

Then we want you to Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

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Win32.Downloader.gen

GoodZwell Private First Class

Attached Files:

HitmanPro_20150625_1600.log

MALWAREbytes log file.txt

RKreport_SCN_06252015_151202.log

TDSSKiller.3.0.0.44_25.06.2015_15.50.02_log.txt

MGlogs.zip

GoodZwell Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member