Win32/Qhost trojan (Virtumondo Again!)- Help?

Discussion in 'Malware Help (A Specialist Will Reply)' started by feri, Sep 21, 2008.

  1. feri

    feri Private E-2

    I find myself coming back here again! Well at least I know that once I am finished here this thing will be gone (for a while anyway).
    I need help removing Virtumondo (Win32/Qhost trojan) please
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. feri

    feri Private E-2

    here are my log files. Please could you check to see if I am rid of this thing. I have 2 log files for Malwarebytes? I have only uploaded one.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I also need the C:\MGLogs.zip.
     
  5. feri

    feri Private E-2

    sorry here it is. My system seems to be clean. Was wondering how come Zone Alarm and NOD32 did not catch this trojen? Its the second time I have this. Out of the programs I downloaded, which one do you suggest I keep and use?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You didn't attach the MGLogs.zip...:(
     
  7. feri

    feri Private E-2

    okay sorry, 2nd time lucky:eek:
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. Now we just need to clean up from the scans:

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    If you get a success message, then it is time to do our final steps:


    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below

      * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combo-fix folder from combofix.

    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:

     
  9. feri

    feri Private E-2

    thank you for your help. you are doing a great job :)
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome.....safe surfing. :)
     

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