Win64 Patched.A.Gen trojan please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by cypremi, Feb 4, 2013.

  1. cypremi

    cypremi Private E-2

    I really need help removing this
    I have a windows 7 x64 installation and my eset nod32 is driving me crazy with a popup notification informing me of a threat: Win64 Patched.A.Gen trojan and it can not be deleted.

    I have searched forums and do have an FRST log and Search log. Can anyone help me?
     
    cypremi, Feb 4, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Feb 4, 2013
    #2
  3. cypremi

    cypremi Private E-2

    Here are the logs
     

    Attached Files:

    cypremi, Feb 4, 2013
    #3
  4. cypremi

    cypremi Private E-2

    RK logs
     

    Attached Files:

    cypremi, Feb 4, 2013
    #4
  5. cypremi

    cypremi Private E-2

    Went through the guide and uploaded the log files.
     
    cypremi, Feb 4, 2013
    #5
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    cypremi

    Please attach the C:\MGLogs.zip file for Tim to review.

    Thanks!
     
    dr.moriarty, Feb 4, 2013
    #6
  7. cypremi

    cypremi Private E-2

    Here it is
     

    Attached Files:

    cypremi, Feb 4, 2013
    #7
  8. cypremi

    cypremi Private E-2

    Any luck :confused
     
    cypremi, Feb 4, 2013
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.

    Ignore all other detections.
    Afterwards, click the Next button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Files/folders tab and locate these detections:


    • [ZeroAccess][FOLDER] U : C:\Windows\Installer\{98041d72-dbe3-0c1d-9bcf-b542146681de}\U --> FOUND
      [ZeroAccess][FOLDER] L : C:\Windows\Installer\{98041d72-dbe3-0c1d-9bcf-b542146681de}\L --> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now re-scan with both RogueKiller and Hitman and attach those new logs as well. Tell me how things are working now.
     
    TimW, Feb 5, 2013
    #9

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