Winantivruspro2006 infection-- Is it actually gone now?

Stvn · Jan 17, 2007

Hi Guys!!

Thanks very much for this forum. I’ve tried to follow your instructions to the letter, but my apologies in advance if my inexperience causes me to incorrectly apply a step. Recently I’ve removed malware using smitfraudfix, but the “winantiviruspro2006freeinstall” pop-up was a remaining pest. I found your site and ran through all the steps. The Results are attached.

The “winantiviruspro2006freeinstall” pop-up seems to have gone away, but I would appreciate an expert opinion of my systems hygiene, as logs seem to say that not all suspect files removed!

Spybot gave these two warnings:

Microsoft.WindowsSecurityCenter.AntiVirusDisableNotify (HKEY_LOCAL_MACHINE_\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0)

Microsoft.WindowsSecurityCenter.FirewallDisableNotify (HKEY_LOCAL_MACHINE_\SOFTWARE\Microsoft\Security Center\ FirewallDisableNotify!=dword:0)

I’m running McAfee, so (hopefully wisely) I’ve ignored them as per http://forums.spybot.info/showthread.php?t=9850

Counterspy: Found “WildTangent” adware. This seems to be (somewhat contentiously) considered harmless- it’s a Dell PC so it probably came with it.- should I tell CounterSpy to remove it? “Orf” from the Wild Tangent company gave a spirited defence & removal instructions on this forum http://forums.winamp.com/showthread.php?threadid=74109 .

One question: Should the PC remain in “normal start-up mode” or should it be in the “selective start-up” mode for normal use?

Thanks again-- next i'll work through the protection information.

Steven.

Stvn · Jan 17, 2007

winantivirus2006 removal--Is it actually all gone now?

Second set of logs!

chaslang · Jan 17, 2007

Welcome to Majorgeeks!

You still have some problems to fix!

First Run this ViewpointKiller to remove Viewpoint Media software.

Now goto Add/Remove prorgams and uninstall this old Sun Jav version: Java 2 Runtime Environment, SE v1.4.2_03

Now I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htm

IMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

Now attach new logs from:

GetRunKey

ShowNew

HJT

How are things working now?

Stvn · Jan 17, 2007

Thanks for the quick reply!

I've completed step 1

ViewpointKiller gave the following result

Viewpoint Media Player NO
Viewpoint Manager NO
Viewpoint Toolbar NO
You're clean!

The process.exe info link is no longer available however.

First SmitFraudFix log is attached. I'm about to progress to step 2.

Stvn · Jan 17, 2007

Step 2

Here's the new SmitfraudFix file...

Stvn · Jan 17, 2007

...and here's the 3 other new logs.

chaslang · Jan 17, 2007

Please goto Add/Remove Programs and uninstall the below:
Search Assist
System Alert Popup
If you do not find these or they will not uninstall, make sure to tell me.

Make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NI.UWA6P_0001_N91M1807] "C:\documents and settings\vic\application data\winantiviruspro2006freeinstall[1].exe" -nag
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\documents and settings\vic\application data\winantiviruspro2006freeinstall[1].exe
C:\Program Files\Video ActiveX Object\pmsngr.exe

Now run Ccleaner .

Now reboot in normal mode
Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"QuickTime Task"=-
"NI.UWA6P_0001_N91M1807"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\run]
"none"=-
Click to expand...

Now locate the below folder and delete it if found:
C:\Program Files\Video ActiveX Object

Now attach the below new logs and tell me how the above steps went.

GetRunKey

ShowNew

HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

Stvn · Jan 19, 2007

Thanks for continued support!

I'm out of town till Monday so can't run latest fixes immediately, but will do so as soom as I return. Just letting you know so you don't think i'm being ungrateful

chaslang · Jan 19, 2007

Okay! Just don't wait too long! Attach the logs when finished.

Stvn · Jan 22, 2007

Hi, back into the battle!

"Search assist" successfully ininstalled. Shortly after a window appearing saying that "Google has blocked an attempt by a program to access the internet" (window disappeared before I could note exact wording)

"System Alert Popup" attempt to uninstall gave an error message- "An error occured while trying to remove System Alert Popup. It may have aready been uninstalled. Would you like to remove System Alert Popup from the Add or Remove Programs list?" I said yes to this.

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\documents and settings\vic\application data\winantiviruspro2006freeinstall[1].exe
C:\Program Files\Video ActiveX Object\pmsngr.exe
Click to expand...

Unable to locate the above files.

Now locate the below folder and delete it if found:
C:\Program Files\Video ActiveX Object
Click to expand...

Still unable to find the above file after reboot.

PC seems to be functioning OK so far.

Thanks

chaslang · Jan 22, 2007

Okay now uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders left behind by the uninstall:
C:\Documents and Settings\Vic\Local Settings\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

If we used Pocket Killbox during your cleanup, do the below

Run Pocket Killbox and select File, Cleanup, Delete All Backups

If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.

If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.

If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.

If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created

If you are running Windows XP or Windows ME, do the below:

go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Stvn · Jan 24, 2007

Thanks Chaslang!

completed all instructions, except...

Okay now uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders left behind by the uninstall:
C:\Documents and Settings\Vic\Local Settings\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software
Click to expand...

...as those folders didn't seem to exist anymore. I assume this is no problem.

And a few final questions...

1. Is it better to set Windows to “Hide hidden, system files & folders” for normal PC use?

2. Should “MSConfig Startup Mode” be set to “normal” or “selective startup” for normal PC use?

3. How often should CCleaner be run?

4. How often should the Spybot scan be run?

Thank you.

chaslang · Jan 25, 2007

Stvn said: ↑

...as those folders didn't seem to exist anymore. I assume this is no problem.
Click to expand...

Not a problem! But normally they are left behind by the uninstall.

Stvn said: ↑

...1. Is it better to set Windows to “Hide hidden, system files & folders” for normal PC use?
Click to expand...

My personal preference is to never hide anything. Why let malware have a hiding place? If you don't feel comfortable in allowing system files and others to show because you or someone else may delete them by mistake , then hide them again but remember that this does allow malware to hide too.

Stvn said: ↑

...2. Should “MSConfig Startup Mode” be set to “normal” or “selective startup” for normal PC use?
Click to expand...

Normal Startup!

Stvn said: ↑

...3. How often should CCleaner be run?
4. How often should the Spybot scan be run?
Click to expand...

Both of these depend on how much surfing and downloading, installing/uninstalling etc you and other users of the PC do. If you are just doing average amounts of activities like mentioned, twice a month is sufficient. If you are a download freek , weekly would be best.

Stvn · Jan 25, 2007

Chaslang,

Many many many thanks for your assistance. I'm extremely grateful for your rapid, clear and detailed advice- especially your insistance on a proper logging proceedure. You guys are doing amazing work here against the forces of evil. The computer I fixed was recently purchased by a friend... I've learnt a lot, and will give her a stern lecture!

Thanks again for taking the time to deal with this.

Regards,

Steven.

chaslang · Jan 25, 2007

You're welcome! Happy I could help and teach at the same time.

Surf safely!

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Winantivruspro2006 infection-- Is it actually gone now?

Stvn Private E-2

Attached Files:

Activescan.txt

bdscan.txt

CounterSpy.txt

Stvn Private E-2

Attached Files:

hijackthis.log

newfiles.txt

runkeys.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Stvn Private E-2

Attached Files:

rapport.txt

Stvn Private E-2

Attached Files:

rapport.txt

Stvn Private E-2

Attached Files:

newfiles.txt

runkeys.txt

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Stvn Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Stvn Private E-2

Attached Files:

newfiles.txt

runkeys.txt

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Stvn Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Stvn Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member