Windows 7 BSOD

Toolio777 · Apr 3, 2010

Hello All,

I'm a lamer and need help. My Dell Inspiron E1705 won't shut down all the way. It will begin to shutdown but doesn't. Before it powers all the way off it goes to the BSOD. This is the error message I get:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8FD7119C
BCP3: 807BDB40
BCP4: 807BD720
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Any help in solving this problem would be greatly appreciated!

Thanks...:confused

g1lgam3sh · Apr 3, 2010

What video card are you using?

Burrell · Apr 3, 2010

g1lgam3sh said: ↑

What video card are you using?
Click to expand...

Yes, please give video card aswell as;

CPU

Motherboard

Power Supply (Brand and Wattage, you may have to open the case up and look on the side of the PS)

If you do not know this infomation, use speccy to identify your systems components.

DavidGP · Apr 3, 2010

Hi

As well as the specs and standard specs for the E1705 Laptop are HERE, but can specify Ati or nVidia cards, hence the question on what card/

When did this start happening? did you install a new software application, driver or update etc please let us know as much detail as possible?

I would love to know what the exact BSOD message and code was, the code you posted links not nothing much, whereas the actual code can, some steps to try below and remember to "attach" the logs.

Debug memory dumps

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Windows 7 BSOD

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g1lgam3sh MajorGeek

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