Windows 7 double click

Discussion in 'Malware Help (A Specialist Will Reply)' started by cjfling, Jan 6, 2013.

  1. cjfling

    cjfling Private E-2

    I think there is something infecting a friends computer. We cannot double click to open any files or programs. It works just fine in Safe Mode. I've attached the logs.

    Thanks for your help.
     

    Attached Files:

  2. cjfling

    cjfling Private E-2

    Update... Double click has started working, but I can't connect to the Internet with the wireless or wired connections. I use static IPs and every time I put it in, when I go back to check on it it's gone. When I'm able to get a ping in, it reports a general failure. Does the same thing in Safe Mode with networking support. I just can't see the wired and wireless NICs going out at the same time. I'm working on downloading a Live Linux distro to see if it's something with the hardware or not.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    We require logs from normal boot mode in order to provide you proper help. Please run Malwarebytes and Mgtools in Normal boot mode and attach the new logs.
     

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