Windows 7 laptop infected

Discussion in 'Malware Help (A Specialist Will Reply)' started by DelanoJoe, Nov 30, 2013.

  1. DelanoJoe

    DelanoJoe Private E-2

    My son was using my laptop to go onto music forums and I don't know what he got into, but I had about 20 programs downloaded. I uninstalled everything I could but there are a few that go to a malicious website for uninstall - I turned off the access to the internet on those programs in the firewall. I thought just running malwarebytes would be good, but it wasn't. I ran all programs and attached the logs.

    Thanks,

    Joe
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you know what the below two folder are?
    Code:
    d-----w                 0 2013-11-24 18:53:24  C:\Users\wangjihua
    d-----w                 0 2013-11-24 06:00:45  C:\Users\wangzhisong
    

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (file missing)
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O4 - HKLM\..\Run: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe" /DoAction
    O4 - HKLM\..\Run: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
    O4 - HKLM\..\Run: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
    O4 - HKUS\S-1-5-21-1670426584-1505714536-3594567590-1000\..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" (User '?')
    O4 - HKUS\S-1-5-21-3400434089-503570845-926106201-1164\..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" (User '?')
    O20 - AppInit_DLLs: C:\PROGRA~2\MOVIES~1\Datamngr\mgrldr.dll
    O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe (file missing)
    O23 - Service: GorillaPrice - Unknown owner - C:\Program Files (x86)\GorillaPrice\GorillaPrice.exe
    O23 - Service: WatGorp - Unknown owner - C:\ProgramData\GorillaPrice\WatGorp.exe

    After clicking Fix, exit HJT.

    Now uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    GorillaPrice

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Services
    AVG Security Toolbar Service
    GorillaPrice
    WatGorp
     
    :Files
    C:\QooBox
    C:\ProgramData\Babylon
    C:\Users\oasis_admin\AppData\Local\Babylon
    C:\Users\oasis_admin\AppData\Local\mysearchdial-speeddial.crx
    C:\ProgramData\GorillaPrice
    C:\Program Files (x86)\TornTV.com
    C:\$AVG
    C:\ComboFix.txt
    C:\SAS.log
    C:\Program Files (x86)\Mysearchdial
    C:\ProgramData\GorillaPrice
    C:\Program Files (x86)\GorillaPrice
    C:\PROGRA~2\MOVIES~1
    C:\Users\oasis_admin\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine\*.*
    C:\Users\oasis_admin\AppData\Local\Temp\*.*
    
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datamngr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_USERS\.DEFAULT\Software\Datamngr]
    [-HKEY_USERS\S-1-5-18\Software\Datamngr]
    [-HKEY_USERS\S-1-5-21-1670426584-1505714536-3594567590-1003\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{77AA745B-F4F8-45DA-9B14-61D2D95054C8}"
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "HF_G_Jul"=-
    "ROC_ROC_JULY_P1"=-
    "ROC_roc_ssl_v12"="-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "HF_G_Jul"=-
    "ROC_ROC_JULY_P1"=-
    "ROC_roc_ssl_v12"=-
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. DelanoJoe

    DelanoJoe Private E-2

    Again - not able to remove gorillaprice because it went to a website (gpremoveinstallation.com) that Microsoft said was malicious, so I closed the window. Everything seems OK but haven't had much time to use it. Attached are the logfiles.

    Thanks,

    Joe
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Please answer my first question in the last message.


    Also ou forgot to attach the logs.
     
  5. DelanoJoe

    DelanoJoe Private E-2

    I do not know what those folders are for. I thought I attached files but must have not completed it. Here you go again :)

    Joe
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is there anything inside of these folders?

    I have a feeling it is somehow related to this Mobogenie stuff I see installed
     
  7. DelanoJoe

    DelanoJoe Private E-2

    They both were empty with a several folders deep including one called mobogenie. I deleted the directories since they were empty. Sorry - should have waited to hear from you, but felt it couldn't hurt anything.

    Joe
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay but do note that you or someone else installed this Mobogenie software for use with an Android device. Your Hitman log showed lots of references to it. Like the below folders:

    C:\Program Files (x86)\Mobogenie
    C:\Users\oasis_admin\AppData\Local\Mobogenie

    Not 100% sure but I have a feeling this is where alot of your junkware came from.
     

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