Windows 7 Professional (x64) - 5.1 Surround Sound Issue

Hi guys,

I'm having problems getting all of my 5.1 surround sound Logitech speakers working on a fresh install of Windows 7 Professional (x64), having completely formatted my hard drive of any previous operating systems. I have the following speakers:

A.) Front-Left
B.) Front-Right
C.) Centre
D.) Subwoofer
E.) Rear-Left
F.) Rear-Right

In the sound device manager, I have applied the speaker settings to be 5.1 Surround, and on testing/configuring the speakers, every speaker plays sound in their correct positions. However, in any program (iTunes, games, Windows sounds themselves; basically any other function than the Speaker Configuration panel), the only speakers that make any sound at all are A, B, and D, (Both frontal speakers & the subwoofer).

I should at this point note the following:

1.) I have never had problems getting the speakers to work correctly in previous versions of XP (the OS I have changed from), either 'Home' or 'Professional' editions (albeit they had been x32).
2.) My version of Windows 7 is completely up to date.
3.) My computer has had barely anything installed on it at this point, other than NOD32 Anti-Virus which has been fully updated and been scanning every night; turning up no malicious activity.
4.) The speakers are plugged into the correct jacks; they have not been changed since working perfectly on Windows XP.

My computer features an on-board SoundMAX sound card; the motherboard is an ASUS P5K-E (WiFi/AP edition). On installing Windows 7, all my graphics/mobo/sound drivers were automatically installed, and the 3 aforementioned speakers worked perfectly, but the rest would not. I tried googling the issue and the best response I could find was to download the audio drivers for my motherboard's soundcard and install them manually, which I did.

The drivers themselves have made no change to the speaker configuration or presented me with any additional configuration options other than a few more volume controls.

I am at a loss at what to do. Please help me get my remaining 3 speakers working correctly.

Many Thanks,

- Heskey

 

Just because 7 installed Microsoft's recommended drivers, does not mean that they where correct. Since you came from XP, there is no way of knowing if the system would have worked properly with Vista, since 7 inherited Vista's issues. Check Asus's website http://support.asus.com/download/download.aspx?modelname=P5K-E&SLanguage=en-us

 

Hi brownisz,

Thanks for replying.

I have already gone to the ASUS website and manually downloaded my MOBO's audio drivers to no avail, as mentioned in my original post (section quoted below):

I have however followed the link provided, re-downloaded & re-installed the audio drivers as well as the ChipSet drivers of that MOBO (Win 7 x64 versions), and just restarted my PC.

I've tested my speakers and there has still been no change.

PS. I installed Vista 64 this time last year but due to a number of problems (including this one, with regards to only 3 out of 6 speakers working on 5.1), I very quickly went back to XP. I want to stick this one out though, as I quite like Windows 7.

 

Oddly enough I'm in a similar issue. Though, I was able to get vista ultimate 64 to recognize all 5.1 speakers (Logitech 5500 Z digital and ASUS P6T Deluxe) via the Optical cable. Even when I upgraded to win7 RC, no issues.

But, now with a new hdd installed, I'm back to 2 speakers only. Kinda perplexed. Though, if I remember I had issues in the past. Hope someone will shed some light, or I'll just figure it out when I get home.

 

If you do sort it out mate, please do respond here as I will keep checking this thread.

In the meantime, anyone else got any ideas? =]

 

I'm having this exact same issue with only slightly different hardware. So.. did you figure it out? I'm on the edge of going mental here... :/