windows anti-virus pro.... need i say more..

Discussion in 'Malware Help (A Specialist Will Reply)' started by Tiny318, Sep 25, 2009.

  1. Tiny318

    Tiny318 Private E-2

    First i want to thank you for this forum. I have been here many times and the answer was always here! I really hope you can help me because right now i am stumped..
    Laptop seems to be infected with windows anti-virus pro. I cannot run any executables. Saying
    Security warning:
    Application cannot be executed. The file .exe is infected.
    Do you want to activate your antivirus software now.

    I also have Antivirus system pro poping up saying i am being attacked. (even though i am not on the internet) image that.

    I have tried to do as instructed at the start of this forum but i am unable to do any executables. Any help would be appreciated!
     
  2. Tiny318

    Tiny318 Private E-2

    Finally was able to run Malwarebytes from safe mode and that cleaned the computer up enough to get the logs.
     

    Attached Files:

  3. Tiny318

    Tiny318 Private E-2

    one more log
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    You are way out of date with your version of SUPERAntiSpyware and Malwarebytes.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this new log.
    Now run Malwarebytes and click the Update tab. Then click the Check for Updates button so you update to the current version of the program and database. Then run a new scan with it too. Attach the new log.


    Now run the below:
    • Download this Win32kDiag and save to C:\Win32kDiag.exe. You must save it here!!!!
    • Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log
    C:\win32kdiag.exe -f -r



    Now download and Run exeHelper
    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Now attach the below logs:
    • Win32kDiag.txt on your Desktop
    • log.txt - from exeHelper
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds