I am using a Dell Inspiron 5160, running Windows XP with service pack 3. When attempting to use any disc, I keep getting the follwoing message: "Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows." I was getting a popup msg stating that the drive didn't exist or couldn't be found. So, I ran Microsoft "Fix it" as described below, let it automatically fix any problems, and now I get the above msg (that the disc is corrupted or not compatible). WHAT I'VE TRIED: I ran Microsoft "FixIt" <http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us> but I'm still having the same problem. After running it, the "Additional Solutions" page listed: "Your CD or DVD drive can't read or write media" and "The drive is empty or the media format is not supported". These dvds have played on my computer before and they function fine in my sister's laptop and in my tv's dvd player. I ran the "FixIt" utility again for funsies and I was able to play a music cd (from manufacturer, not burned). Ejected it, restarted I think, tried it again, and nothing. I uninstalled my dvd rom and then restarted my computer to see if that would help, and still nothing. Not sure if this matters, but I have pulled the dvdrom tray/part completely out and re-inserted it (after all this started). I verified that my dvd rom is set to the correct region (region 1). I ran Everest and have attached a copy of the full report so you can see what goodies I have inside this thing. Any help will be greatly appreciated!