Windows Explorer Crash

Hi Guys

When i try to navigate to a folder in C drive where I have kept all of my movies, after opening the folder having the movies, within 3-4 sec a message comes that "Windows Explorer has experienced a problem and needs to close. Send an error report." and the folder disappers.

i tried to defragment the drive but after that also the problem persists. deframentation result says that about 15 movies files couldn't be defragmented.

Kindly advice what should I do now to solve this problem.

Regards
Gene

 

i will deeply appreciate the help !!

 

You can try one of two things:

1. Check your codecs by going to your control panel, then sounds and audio devices, next click the hardware tab and select video codecs and properties. Check through them one by one. This is where your problem lies most likely. If you have Divx 6.0, you may want to remove it and use Divx 5.2.1 here, http://www.majorgeeks.com/download.php?det=4297

2. Open a command window (Start > Run, type in 'cmd' hit enter)
To remove media preview, type regsvr32 /u shmedia.dll and hit enter.

NOTE: This will disable your Thumbnail Preview, so if you use it I would suggest you use the first suggestion.

Let us know.

Steve

 

Got Windows Media Centre '05 installed mate? I noticed when I put that on drwatson32 or something kept crashing whenever I was in a folder with avi previews, not sure about mpgs but I think it was them too...

 

Dear Mata

Sorry i couldnt reply back as i was out of station. today i checked the codecs and i have DivX 5.0.5, not DivX6. moreover i also have Xvid MPEG 4 codec. so please advice what should i do now.

Regards
Gene

 

Try step #2, that should solve it.

Steve

 

Dear Steve

when i checked by going to "add and remove program" , i saw the DivX version was named as 6, so i uninstalled and installed the version u gave, and everything is working fine now.. Thanks a lot for the great help !

by the way i have another question, when my computer boots the windows media player gets opened automatically. i dont know wats the reason.. but its irritating bcoz it takes a lot of time in the process.. could u plis tell wat may be the prob?

regards
Gene

 

Sorry for the delay Gene, we have a storm passing thru and I keep getting knocked off.

Click Start > Run > type msconfig , click the startup tab and untick WMP from starting.

Steve

 

Dear Steve,

i did as u told, but couldnt find WMP. i have attched a log of the processes at start up. plis have a look and let me know what should i do.

Regards
Gene

 

Kind of hard to tell from the txt file. I don't have WMP so I really don't know what to tell you to look for, didn't really see anything I would identify as WMP.

Another member might can tell you what to look for. I do know that sometimes spyware can cause it to open on startup, just something to think about if you don't get it sorted.

Steve

 

yes Steve thats what i was to tell u, i put some google search n found that this may b related to spyware. actually few months back when the pc got infected with spywares after then from this prob started. i removed all spywares with help of "spyware specific" forum but this prob was not fixed at that time.
shud i talk in the spyware section?

 

I am assuming that step#2 is for windows XP users.

Is there a way to disable media player previews in explorer for Windows 2000?

Sorry for hijacking this tread.

 

Maybe this can help you:

Using Web Content to customize file folders

 

You are now my god.

 

Go into the registry (regedit) and go to hkey local_machine/software/Microsoft/Windows/Run, and remove WMP (or rename it so it lays dormant). Also, double check the WMP options, there might be an "auto-start" feature enabled (I don't remember one, but maybe)

Good luck,
DCO

 

I am not a geek but a 67 y/o great grandmother. So every time you start with computer speech I do not know what you are talking about. I have learned what I know about computer by myself. I have these constant crashes every time I try to go to a new page. INTERNET EXPLORER HAS STOPPED WORKING. Sometimes it will go on and sometimes I have to restart computer to get rid of it as it freezes. I have tried dozens of malware removal and does not help even says I have no malware etc. I get jerky start and stop when I try to view videos or Utube. I am so frustrated I am ready to throw the computer out the front door. In human language could someone HELP.

 

Hey donna, what version of computer are you running, XP, Win 7, Win 8 ??

 

Maybe a new thread, this one is 8 years old, starting with post # 16

 

I have windows 7 home premium and have emachine 2 years old. I have tried some of these directions but then get to something I don't have or don't know what they mean.

 

donna, have you tried any other browser, such as Firefox ??

 

Yes I have tried Google and Yahoo. I will try firefox and see what happens.