windows explorer error

Discussion in 'Software' started by jaishankar, Apr 9, 2010.

  1. jaishankar

    jaishankar Private E-2

    I have been troubled by shitty billy's error windows explorer error for the past 5 months, i use lots of video editing software's, so initially i need lots of codec's. I have installed K-Lite megacodec pack and due to antivirus pro i had to remove my anti virus n number of times but reinstalled the same antivirus. Since then this problem started, when ever i click on "Start-Turn of computer" a message pop-up saying windows explorer has generated error and needs to close, even when i right click on my desktop this message appears, i removed all the codec's but to no use, i repaired my computer using my original windows XP cd and even used this command in windows mode"sfc.exe /scannow" to restore all my original files but the problem hasn't gone, i feel to kill my computer but think i will be the first looser so control myself. Isn't there any solution for windows explorer error, like registry editing or any tool remove this problem.
     
  2. sikvik

    sikvik Corporal Karma

  3. jaishankar

    jaishankar Private E-2

    i didn't understand what you posted and what is it about
     
  4. sikvik

    sikvik Corporal Karma

    I suspect you have an infected machine.
    Run the steps outlined in the first link, and follow up by posting the logs in Malware Removal Forums - the second link.
    There - the Malware fighters will go through the logs and have you run additional corrective utilities if required, to clean up any additional/leftover malware.

    Cheers..
     
  5. jaishankar

    jaishankar Private E-2

    man thanks for your help but i even formatted my system but still the problem occurs:(
     
  6. Black Dahlia

    Black Dahlia Private E-2

    You may have been infected by the extraneous apostrophes virus.
     
  7. jaishankar

    jaishankar Private E-2

    what is this virus and how to remove it:cry
     
  8. sikvik

    sikvik Corporal Karma

    So you did a clean install and the issues persist?!! What third party applications are starting up on boot? Can you disable all these from Start> Run> msconfig startup tab
    if disabling any fixes the errors, remember to revert msconfig to normal start up before uninstalling, the same.

    Check this out please.
    http://www.helpwithwindows.com/techfiles/explorer-crashes.html

    Also this:
    http://support.microsoft.com/kb/308427

    And an explanation of the errors:
    http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

    This is going to be quite ponderous.
    Did you go through the Read And Run Me.

    Wait for more members respond.

    Cheers..
     
    Last edited: Apr 12, 2010
  9. jaishankar

    jaishankar Private E-2

    iam a computer hardware engineer having 9 years of experience i computer field but this simple problem is eating my brain, i used regcleaner to clean startup entries and i know which one to delete:cool
     
  10. jaishankar

    jaishankar Private E-2

    Here is my hijack this log

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 5:36:29 PM, on 4/14/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Eset\nod32krn.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\DAEMON Tools Lite\daemon.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Documents and Settings\Genni\Local Settings\Application Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{394FF450-3669-4BB6-8E3D-A18299F7A25F}: NameServer = 218.248.255.147 218.248.255.146
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 4832 bytes
     

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