Windows freezes at "Windows is starting up"

Discussion in 'Malware Help (A Specialist Will Reply)' started by AceOfAngels, Dec 4, 2005.

  1. AceOfAngels

    AceOfAngels Private E-2

    Well what Im saying is, sometime it will freeze at Windows is starting up. Other times it will take five minutes just so I can type in my password. Safe mode is kind of messed up too. I have to hold my power button for five seconds after I click Safe Mode or it will just freeze.

    I did follow all the information on how to remove SpySheriff

    Well Heres my log hope you can help.
     

    Attached Files:

  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    On the page that opens, scroll down to Command Service or cmdService (Whichever one is present) ... right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

    Next, run HijackThis, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config' button, and then the 'Misc tools' button ... select 'Delete an NT Service' ... copy/paste the following into the box that opens, and press "OK":

    Command Service or cmdService (Whichever you used above)

    In HJT Choose Open the Misc Tools Section choose Process Manager, Highlight:
    Choose Kill Process

    Now scan and have HJT Fix the following:
    Download
    - Pocket Killbox

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click OK.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Follow the instructions for Running Spy Sweeper

    Post a fresh HijackThis log along with the Spy Sweeper log after you have finished with the above.
     

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