windows loads then freezes 2 to 3 minutes later

Discussion in 'Malware Help (A Specialist Will Reply)' started by fyurmama, Nov 12, 2009.

  1. fyurmama

    fyurmama Private E-2

    I've performed and followed all steps outlined in Malware Removal FAQ. i have a windows xp sp3. i've attached all logs and would greatly appreciate any help. i had to run all scans in safemode since i cannot get the system to not freeze in normal mode. If i run a selective startup windows loads in normal mode without freezing. as stated in the subject, windows loads in normal mode then freezes 3 minutes later.

    Thanks!
     

    Attached Files:

  2. fyurmama

    fyurmama Private E-2

    heres the last log you will need....

    THANKS!!!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use windows explorer to find and delete:
    C:\Documents and Settings\hkong.IKCOCORP\g2mdlhlpx.exe

    Now use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2_15

    If you can not remove that file, then:
    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Documents and Settings\hkong.IKCOCORP\g2mdlhlpx.exe
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     

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