Windows - No Disk Exception Processing Message

Discussion in 'Malware Help (A Specialist Will Reply)' started by Storagebag, May 28, 2007.

  1. Storagebag

    Storagebag Private E-2

    I know there have been several posts on this matter, but I have also noticed that you need to post a Hijack Log to get the correct advice. So here is my problems and the solutions I have tried and where I am at :

    I have Norton Antivirus 2007 - have ran full system scan and deleted problems.
    I have adaware - ran and deleted
    I have spybot - ran and deleted

    Still getting these 2 error messages :
    1. - Windows - No Disk - Exception Processing Message c00000013 Parameters 75b6bf9c 75b6bf9c 75b6bf9c

    2. Run DLL - Error Loading C:\windows\system32\xixpliow.dll

    I believe they they are related as they started at the same time (about 3 days ago)

    I have dowload and ran Hijack This and below is the log : PLEASE HELP!


    Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: May 28, 2007
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Actually that is an incorrect assessment. You should have read the sticky threads more completely. HijackThis logs are the last thing we request and they must never be posted inline and HijackThis must be installed and run properly.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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