Windows not loading

Discussion in 'Malware Help (A Specialist Will Reply)' started by Geekwanttobe, Feb 1, 2015.

  1. Geekwanttobe

    Geekwanttobe Private E-2

    Working on a friend's HP Pavilion m9550f....8gb ram 1T HD. They thought hard drive crashed and gave me HP Recovery disks. They wouldn't run. Attempted to boot into safe mode but it freezes up before fully loading. Booted with Hiren's 15.2 and ran Malwarebytes & Spybot. Did a couple of HD checks and they showed healthy. Backed up their data using Teracopy. Ran chkkdsk which found and corrected some errors. From Hiren's, I ran MBRCheck and it states: Found non-standard or infected MBR. I've been unsuccessfully attempting to figure out how to backup MBR before attempting to run MbrFix. Not sure if I need to do either? I'm a Hiren's newbie. Input is appreciated. Thank!
     
    Geekwanttobe, Feb 1, 2015
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    HP's have a non-standard MBR. I suggest you post in the software forum for further assistance. We can not do malware removal if you can't boot.
     
    TimW, Feb 1, 2015
    #2
  3. Geekwanttobe

    Geekwanttobe Private E-2

    Thank you, Tim. Do I repost or will my thread be moved? I'm also a Major Geeks newbie.
     
    Geekwanttobe, Feb 1, 2015
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Repost ;)
     
    TimW, Feb 1, 2015
    #4

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