Windows Update problems.

Discussion in 'Software' started by JosephJ, Jan 9, 2012.

  1. JosephJ

    JosephJ Private E-2

    Hey guys, I've really had good experiences with this site and the help. So I thought I'd come back and hopefully resolve another problem.

    About two months ago, I realized that my updates weren't installing at their scheduled time. Every time my computer restarts after installing the updates, it gives my the "reverting changes" error. I can manually install some of them one at a time, but I can't install some security updates. I'm pretty sure this isn't malware related. I'm using Microsoft Security Essentials, Malwarebytes, Super Anti-Spyware, and Comodo Firewall.

    Any help would be greatly appreciated.

    Thank you,
    Joseph.
     
  2. Nick T

    Nick T MajorGeek

    Open the Services console by clicking on Start, Run and typing in services.msc and clicking Ok. Stop the Automatic Update service by right clicking on it and choosing Stop.

    Open My Computer or Windows Explorer and make sure that hidden files and folders are shown.

    Navigate to WINDOWS\SoftwareDistribution\Download and delete all the files within this folder. Then navigate to WINDOWS\SoftwareDistribution\EventCache and delete all the files in there as well.

    In the Services console, start the Automatic Update service by right clicking on it and choosing Start. You may also want to check its properties and make sure it is set to Automatic for startup type.

    Download the latest version of the Windows Update Agent and save it to your desktop.If you get a message saying that the Update Agent is already installed, then click on Start, Run and then click the Browse button and navigate to where WindowsUpdateAgent30-x86.exe was saved on your desktop and click on it one time. Click on the Open button and in the Open line, click once on WindowsUpdateAgent30-x86.exe file so its highlighted. Click after the last quotation mark in the line and enter /wuforce after the last quotation mark so it looks something like "C:\Documents and Settings\username\Desktop\WindowsUpdateAgent30-x86.exe" /wuforce. Click Ok to install the Windows Update Agent



    Close your web browser and any other open programs and double click the WindowsUpdateAgent30-x86.exe file to run it.
     
    Last edited: Jan 9, 2012
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    What version of windows and what service pack are you running?
     

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