Windows Vista and SP-1 Install

Need some help here!

Running WinVista-Business from an OEM install, and SP-1 will not install.

Contacted MS/SP-1 support and spent a long time doing some things that weren't very helpful.

The short of it is that MS informs me that I need the actual Vista Install DVD's to perform the fix for my (now I'm informed) corrupted sys file.

Of course, I don't have these disks since my purchase was an OEM install. I do have the "recovery" disks that were sent with the machine, buy they wipe out the hard drive, which I really, really don't want to do.http://forums.majorgeeks.com/images/smilies/cry.gif

I'm hoping this mass gathering of experts can offer some sage advice as to how I can fix this.

My machine still works fine, but some important updates, including the one for performance, will not install. If you were to need further info, I'll certainly post it here.

I do find it interesting that:

1. MS has a complete department set up for SP-1 install problems; and,
2. that MS takes absoutely no responsibility for the the distribution fo their software downstream to THEIR customers.

Anyway, sure would appreciate some help!!

Jim in Atlanta
mailto:jcotton01@gmail.com

 

Do you have a firewall running as this will stop you from installing. Have you been updating pre the SP1 installation as there are a few updates that have to be installed before you can install SP1.

 

Whatever you do make a system restore point before updating to SP1 for Vista.
If you have not read this, please do so- a business computer is too valuable to mess up.
http://technet.microsoft.com/en-us/windows/bb968859.aspx

http://www.microsoft.com/downloads/...E2-1AAF-4672-8951-4B7920F982E9&displaylang=en
System Update Readiness Tool (KB947821) [April 2008]
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As you only have the oem via your manufacturer, it may still be possible to use that disc, BUT HOLD DOWN THE SHIFT KEY, OR CLOSE THE APPLICATION, STOPPING IT FROM INSTALLING, AND LEAVE IT IN THE CD/DVD ROM DRIVE.letting the sp1 update search for it, there.
For example, if yours is a HP, HP SITE recommends the following is noted:-

There are three files from Microsoft that need to be installed before SP1 is installed: KB935509, KB938371, and KB937287

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01393719&lc=en&cc=uk&dlc=en&product=3550550

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Sometimes a standalone update will help.
http://www.microsoft.com/downloads/...6d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en

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I hope this does not confuse the issue more.I have the original disc, but I cannot remember having to use it to update to sp1.

 

I would rather have experienced this, but have not, but if it will help---------
I am not very good at command prompts- I rather like this bloke, though.
http://www.howtogeek.com/howto/windows-vista/verify-the-integrity-of-windows-vista-system-files/
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BUT, The following passage comes from Wikipedia-

In Windows Vista, System File Checker is integrated with Windows Resource Protection, which protects registry keys and folders as well as critical system files. Under Windows Vista, Sfc.exe can be used to check specific folder paths, including the Windows folder and the boot folder.

Windows File Protection worked by registering for notification of file changes in Winlogon. If any changes were detected to a protected system file, the modified file was restored from a cached copy located in a compressed folder at %WinDir%\System32\dllcache. In Windows Vista, Windows Resource Protection works by setting discretionary access control lists (DACLs) and access control lists (ACLs) defined for protected resources. Permission for full access to modify WRP-protected resources is restricted to the processes using the Windows Modules Installer service (TrustedInstaller.exe). Administrators no longer have full rights to system files.

Perhaps someone else can correct this, if I am leading you astray.