Windows Vista Error Code 31

Discussion in 'Hardware' started by Jaxel, Mar 31, 2008.

  1. Jaxel

    Jaxel Private E-2

    I have two USB devices that are no longer working on my computer... My Microsoft Zune (G2) and my Motorola Q9M. They worked fine a few days ago, but now they no longer work. When I view them in the device manager, they have a yellow exclamation point and the following error:

    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

    I am using Vista Home Premium x64, and I have many other USB devices that are working fine. I searched the net and found no solutions, I have also tried switching USB ports and restarting my machine... nothing fixed.

    Yesterday I installed MagicISO/MagicDisk, then uninstalled it because I didnt like it, would that make a difference?
     
    Jaxel, Mar 31, 2008
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I've seen problems where MagicISO installs a phantom drive letter. Yes that can cause a problem. Use a restore point from before you installed magicISO and see if the prolem is fixed.
     
    plodr, Mar 31, 2008
    #2
  3. studiot

    studiot MajorGeek

    Good idea.
     
    studiot, Mar 31, 2008
    #3

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