windows vista locking up but is not frozen?

Discussion in 'Software' started by pedro702lv, Jul 18, 2008.

  1. pedro702lv

    pedro702lv Private E-2

    hi guys my os is having some weird issue im runnig windows vista ultimate it like locks up on me to were i cant click on anything in my taskbar or any windows that are open but the pc is not frozen! the mouse pointer moves around normaly the only way i can get it to click again is pressing ctrl+alt+del to bring up the taskmaneger and then i jsut click cancel but i hate doin this over and over again it happens all the time didnt do this before other wise the pc works realy good wierd ? any ideas? please help!:confused
     
  2. Cordialis

    Cordialis MajorGeek

    Malware is always most likely in a case like this. There are other suspects but you would prefer to address this one first. Run CCleaner all options checkmarked - also the registry cleaner inside it and/or run ATF-Cleaner. Update and run all your security software. Full scans. Visit at least 2 online scanners such as Kaspersky and ESET NOD32. And visit an important newer free Microsoft online service Safety Scan for Windows Vista - also go for a full scan here. Finally download Secunia PSI RC3 and run it. Update all else according to it's suggestions.

    Also check your event viewer: Control Panel -> Administrative Tools -> Event Viewer -> Custom Views -> Administrative Events.
     
  3. ibbonkers

    ibbonkers First Sergeant

  4. wildwolf220

    wildwolf220 Oracle of Doom

    As advised above follow the steps in Read & Run Me First

    Then start a new thread in the malware forum.

    Dont forget to attach the logs of the scans in your post.
     
    Last edited: Jul 18, 2008
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually it is the other way around. It is more frequently due to other applications that are not malware. ;) Which is more than likely the case here too as we see in the Malware Forum where I suspect it is Nero Scout. Reference this thread: http://forums.majorgeeks.com/showthread.php?t=164770
     
    Last edited: Jul 19, 2008
  6. pedro702lv

    pedro702lv Private E-2

    hi forum they send back here again from the malaware forum they told that my problem is not coused by malware any other ideas why this could be happening i checked my event viewer log and theres about 1500 events i have no idea what they mean or how to fix them im not to good with pcs so please go easy on me thanks in advance :-D
     
    Last edited: Jul 22, 2008

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